Staffing Dispatch Manager

Staffing Dispatch Manager

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the right care, at the right time, in the right place.

Location: St Louis, MO (On-Site)

Schedule: Full Time, M-F, 8-5 (On-Call Rotation)

Pay: Hourly $18 - $20

Employment: Full-Time

At Elara Caring, we believe that the right care, at the right time, in the right place begins with the right people. As our Staffing Dispatch Manager, you'll play a vital role in ensuring timely, high-quality care for thousands of patients statewide.

This is more than just schedulingit's leadership with purpose. You'll oversee a statewide team of Scheduling Coordinators, driving efficiency, collaboration, and excellence in personal care services.

Why Join Elara Caring?

• Lead a dedicated statewide staffing team
• Collaborative, mission-driven environment
• Competitive pay & comprehensive benefits (medical, dental, vision, PTO, 401k match)
• Opportunities for career growth and advancement
• Tuition reimbursement & continuing education support
• Make a meaningful impact on patients, caregivers, and communities

What You'll Do

As a Staffing Dispatch Manager, you will:

• Lead and support the statewide staffing and scheduling team to ensure care aligns with client care plans
• Manage coverage challenges, including unstaffed shifts, call-offs, and scheduling changes
• Monitor attendance and tardiness trends, collaborating with HR and field leadership to improve accountability
• Ensure compliance with all state, federal, and corporate requirements for scheduling and care delivery
• Promote Elara Caring's mission while maintaining HIPAA compliance and privacy standards

What We're Looking For

• Education: High School Diploma or GED required; Associate or Bachelor's degree preferred

  • At least 2 years in a fast-paced office environment required
  • Extensive experience in health care setting preferred
  • Supervisory or scheduling/dispatch management experience strongly preferred

• Skills & Competencies:

  • Strong leadership and team management abilities
  • Excellent verbal and written communication
  • Skilled in de-escalation, conflict resolution, and customer service
  • Strong organizational, analytical, and problem-solving skills
  • Tech-savvy with MS Office (Teams, Excel), databases, and scheduling software (experience with AlayaCare a plus)
  • Knowledge of healthcare industry preferred

• Other Requirements:

  • Reliable transportation to perform job duties
  • Ability to work independently and collaboratively
  • Strong attention to detail and high personal accountability

Be the Difference Behind the Care

This is your opportunity to lead with compassion, drive operational excellence, and directly impact the quality of care for thousands of patients and families.

Apply today and join the Elara Caring mission to deliver the right care, at the right time, in the right place.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to recruiting@elara.com.