Staff Product Manager, Practice Expansion

Staff Product Manager, Practice Expansion

Headway's mission is a big one to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we've grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We're a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the Team

As the product manager for our Provider Caseload team, you will drive the strategy and execution for how we enable our providers to grow their practice and find new patients. You will build products that allow therapists to acquire new prospects, convert them into an active patient, and transfer existing patients onto Headway. This work is essential for powering Headway's transformation into a practice partner for our providers, giving them the tools they need to continue growing their practice.

What You'll Do at Headway

• Own and execute on the strategy that enables providers to more seamlessly grow their practice.
• Develop user facing tools and experiences that simplify the way a therapist is able to intake a new patient, reducing friction while increasing access to care.
• Partner closely with engineering, data, and customer success to ship and implement new features in the provider experience.
• Deeply understand and embody the voice of the provider in the products that you build.

You'll Be Great for This Role If You:

• Have experience scaling products with data: You are able to operate in a highly cross functional environment to align stakeholders and drive results.
• High degree of ownership: You have been able to deliver large, organization wide impact across areas such as strategic bets or top company priorities.
• Technical Depth: You're comfortable diving deep with engineering teams on data problems and can drive decisions that result in intuitive products for the end users.
• Cross-functional leadership: You've led initiatives requiring coordination across multiple teams and can balance technical feasibility with user needs and business requirements
• Customer-focused approach: You understand how to translate complex technical problems into great user experiences and have built patient or provider-facing feature

The expected base pay range for this position is $215,000 - $254,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Equity compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.