Staff Content Designer - New Verticals

Staff Content Designer - New Verticals

At DoorDash, we're reimagining how people connect with the things they need whether it's a meal, a grocery run, or retail essentials. From consumers to Dashers to merchants, our audience groups are at the heart of everything our design team builds. By harnessing the power of content design, you'll shape key product experiences and bring our shared vision to life through clear, thoughtful language that makes our three-sided marketplace easier, faster, and more human.

We're responsible for helping our Product team conceive, build, and implement various features and initiatives across DoorDash's website and mobile apps. We also own transactional messaging and ensure a consistent taxonomy of language aligned to our UX content standards and brand guidelines.

We're hiring for a Content Designer to support New Verticals, which spans retail, grocery, and initiatives across both the consumer and Dasher experience. You'll report into a Content Design manager, under our Head of Content Design, in our Product Design org.

You're excited about this opportunity because you'll...

• Lead the content design and user experience for New Verticals products and features, contributing to overall strategy, planning, product vision, and frameworks.
• Embed technical depth in your approach, demonstrating fluency in AI, automation, and model ops, and how they impact content systems.
• Apply systems thinkingbuilding scalable patterns, frameworks, and parity across geographies.
• Bring new perspectives on innovation, exploring what human-centered content looks like in an AI-first world.
• Partner cross-functionally with product design, product management, research, analytics, engineering, and marketing to align language with business goals and user needs.
• Establish and evangelize content standards and guidelines as we scale our best practices.
• Collaborate with a close-knit content design team that supports each other across products.

We're excited about you because you...

• Have 5+ years of experience in content design or closely related fields.
• Bring a portfolio of end-to-end projects showing holistic design and cohesive storytelling.
• Think at a systems level, translating complexity into simple, intuitive experiences.
• Understand technical constraints and opportunities in AI/automation and how they impact product content.
• Demonstrate strong storytelling and influence with cross-functional partners.
• Are curious about emerging technologies and their impact on user experience and content design.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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The compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash offers a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The national base pay ranges for this position within the United States, including Illinois and Colorado.

$124,400 - $183,000 USD

$148,200 - $218,000 USD

$176,800 - $260,000 USD

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.