Sr Technical Program Manager, Senior Leader Experience - Workforce Planning

Senior Technical Program Manager

Success in any organization begins with its people. Having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. As part of the Amazon-wide Amazonian Leadership Experiences (SLX) team, the Senior Leadership team's mission is to build workforce planning application suite. We develop philosophies, mechanisms and products that guide leaders to inspect and make data-driven decisions to improve their organizational operating models, and plans to guide their outlook year for workforce composition. SLX is looking for an exceptional Sr Technical Program Manager with strategic expertise and a strong delivery record in building trust and delivering results to the business to advance adoption and effective use of Workforce Planning (WFP) across Amazon. Moreover, this role will work in partnership with the core SLX Work Force Planning (WFP) team that requires thought leadership to advance WFP capability across Amazon. This individual has proficiency in employing workforce insights, strong business operations fundamentals and good judgement. This individual will also provide thought leadership and program management against current and future technical capabilities and programs that enable the acceleration of revenue growth, improved operational efficiencies & delivery. Ultimately, the individual will be responsible for a program level effort to enable optimized workforce size, location and level in service of predictably accelerating product innovation, and enhancing the customer experience at acceptable cost. If you enjoy leading strategic programs, working in a fast-paced dynamic environment and being challenged by new problems, we'd like to speak with you!

Key job responsibilities:

• Work directly with senior leaders in the Workforce Planning team, while partnering with Finance, HR and business leadership to manage creation of tools and processes that support the one- and three-year workforce plans in cadence with Amazon' operational cycles
• Earns trust with internal stakeholders and customers, and develops collaborative solutions that create measurable economic impact within Amazon.
• Leverage deep knowledge of workforce planning methodologies, data sources, and practices. Applies this technical knowledge to invent, evolve, improve, and simplify.
• Drive large-scale workforce planning programs that solve significantly complex or endemic problems.
• Consistently bring strong, data-driven business and technical judgment to decisions.
• Recognize when designs/solutions require additional technical guidance (e.g., from senior practitioners or subject matter experts).
• Advocate for and guide workforce programs. Influence teams to dedicate resources, and lead the effort (or finds appropriate owner).
• Capture the right metrics to influence stakeholders and measure success.
• Occasional travel to internal meetings and fact-finding sessions.

A day in the life: As a Sr TPM within Amazon, you will partner across the WFP team to set the vision and direction for a high-quality workforce. You will play a key role on the Workforce Planning Science, Tooling and Inspection sub-teams that influence the long-range plans of the business and the technical agenda that supports it. You will influence tools and programs serving senior leaders globally and impacting Amazon' future.

The ideal candidate has a strong sense of ownership, is self-driven, loves breaking new ground. You will bring a mix of experience including complex senior stakeholder management, cross-functional collaboration, strategic planning, operational planning, and process improvement.

About the team: Our team communicates who we are as an employer what it's like to be an Amazonian, why we love innovating on behalf of customers and why people should join us. We build trust with our partners, dive deep into our data, and love to learn and be curious as we deliver results. Our job is to bring that to life.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face.