Sr. Technical Program Manager, Account Compliance Technology

Sr Technical Program Manager

We are the guardians of the Amazon galaxy. Our diverse team innovates on behalf of their customers to build a trusted marketplace through best-in-class registration, verification, and compliance products. With hundreds of millions of customers and sellers around the world depending on our products & services, our systems form the tip of the spear against bad actors. These actors might abuse Amazon products and undermine customer faith, so our success comes from identifying & removing them while delivering best-in-class compliance programs and customer experiences. We're creating the most trusted store on earth, enabling Amazon to innovate at scale, and supporting selling partners to launch & grow their business faster than anywhere else in the world. With over $475B in annual gross merchandise sold, 3.8B available products, and 2M sellers, our platform requires uniquely massive thinking.

As a Sr Technical Program Manager on the Account Compliance team, you will own delivery of innovative solutions to ensure account compliance for selling partners globally. You work closely with product management and other business partners to define strategy and requirements, and lead development teams from concept through delivery and subsequent operation. You have regular communication with senior management on status, risks and product strategy. You have excellent listening, writing skills and very strong technical competency. You're a thought leader, but you don't just know how to solve the problem, you prove it by leading team to build the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture. Your software never rests: it continuously monitors sellers & automates activity investigations with high availability, low latency, and impeccable quality. Your leadership will directly influence how millions of selling partners interact with Amazon's marketplace, ensuring trust and compliance while enabling business growth. You'll also play a vital role in developing the next generation of technical leaders at Amazon.

Key Job Responsibilities

• Lead delivery of large scale technology programs to meet Account compliance regulatory and legislative requirements.
• Drive architectural decisions and technical strategy for large-scale distributed systems.
• Oversee the development of scalable, maintainable solutions for policy adherence and remediation platforms.
• Partner with Product, Program Management, and other cross-functional teams to deliver customer-focused solutions.
• Lead strategic planning and roadmap development.
• Drive stakeholder management and communication across multiple organizational levels.
• Drive operational excellence through metrics, monitoring, and continuous improvement.
• Balance technical debt with feature delivery to maintain sustainable development velocity.