Sr Manager, Utility Operations

Job Details
Join Amgens Mission of Serving Patients
At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.
Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Sr Manager, Utility Operations
What you will do
Lets do this. Lets change the world. In this vital role you will be responsible for the overall leadership and management of site utility systems, ensuring their safe, compliant, and efficient operation at all times. This highly accountable role covers electrical, HVAC, and critical utilities, providing 24/7 oversight across four shifts. The Sr Manager leads a team of front-line managers and is the principal owner of utility operations, driving continuous improvement in reliability, safety, and regulatory adherence. This role is critical to the functioning and safety of the organization. The Senior Manager, Utility Operations, is expected to lead with integrity, technical excellence, and an unwavering commitment to operational excellence.

• Operational Leadership: Direct and oversee the operation of all utility systems, including but not limited to electrical distribution, HVAC, steam, water, compressed air, and critical utilities (Purified Water, Water for Injection and Clean Steam).
• 24/7 Accountability: Maintain round-the-clock ownership of utility operations, providing guidance and decision-making across all four shifts to ensure seamless and uninterrupted service.
• Team Management: Lead, mentor, and develop front-line managers and their teams. Set clear expectations, provide coaching, and manage performance to meet organizational goals.
• Safety & Compliance: Ensure that all utility operations follow relevant safety standards, environmental regulations, and internal policies. Foster a culture of safety and maintain rigorous compliance documentation.
• Efficiency & Reliability: Identify and implement strategies to optimize system performance, reduce downtime, and improve energy efficiency and cost-effectiveness.
• Continuous Improvement: Drive process improvements through data analysis, protocols, and technological innovation. Lead root cause analysis for utility failures and develop corrective actions.
• Budget & Resource Management: Oversee utility operations budgets, manage contracts and vendors, and allocate resources effectively to meet operational and strategic objectives.
• Communication: Serve as the primary point of contact for internal and external customers regarding utility operations. Provide regular updates to senior leadership on performance, incidents, and improvement plans.
• Emergency Response: Lead utility response efforts in the event of an incident, coordinating cross-functional teams to ensure rapid and effective resolution.
• Site-based role with frequent presence in operational and utility areas.
• Requires availability for after-hours support and incident response.

What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a leader with these qualifications.
Basic Qualifications:
Doctorate degree and 2 years of utility operations, engineering, or facilities management experience
Or
Masters degree and 6 years of utility operations, engineering, or facilities management experience
Or
Bachelors degree and 8 years of utility operations, engineering, or facilities management experience
Or
Associates degree and 10 years of utility operations, engineering, or facilities management experience
Or
High school diploma / GED and 12 years of utility operations, engineering, or facilities management experience
In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above
Preferred Qualifications:

• Bachelors degree in Engineering, Facilities Management, or a related discipline; advanced degree preferred.
• 10+ years of experience in utility operations, engineering, or facilities management, with at least 3 years in a leadership role.
• Demonstrated expertise in electrical systems, critical utilities, and HVAC operation and maintenance.
• Comprehensive knowledge of environmental, health, and safety regulations relevant to utility operations.
• Strong leadership and people management skills, including experience managing multi-shift teams.
• Excellent analytical, organizational, and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to remain calm and effective under pressure, particularly in emergency situations.
• Leadership: Inspires, motivates, and develops a high-performing team culture.
• Accountability: Takes full ownership of utility operations and outcomes.
• Safety Orientation: Champions safety in every aspect of the job.
• Adaptability: Thrives in a dynamic, 24/7 operational environment.
• Strategic Thinking: Anticipates needs and drives long-term solutions for reliability and efficiency.

What you can expect of us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team. careers.amgen.com
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Application deadline
Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Company
We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world's leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.
We live the mission.
We win together.
We thrive on continual challenge.
Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together-to research, manufacture and deliver ever-better products and greater depth to our mission.
At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we're transforming the promise of science and biotechnology into therapies that have the power to restore health.
Connect with us to explore how you can Win, Live, and Thrive at Amgen.
Company info
Website Phone Location Corporate Headquarters
One Amgen Center Drive
Thousand Oaks
California

United States
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