Sr. Category Manager - Managed Service Provider (MSP) and Business Process Outsourcing (BPO)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Senior Category Manager for Outsourced Services—Managed Service Provider (MSP) and Business Process Outsourcing (BPO) will define and lead the strategic direction for these categories. This role requires a forward-thinking and results-oriented professional with deep expertise in market dynamics, supplier capabilities, and strategic negotiations. The ideal candidate will consistently deliver measurable value, foster innovation, and build strong cross-functional partnerships to support business objectives.

Success in this role requires the ability to influence change, champion best practices, and provide thought leadership. The Senior Sourcing & Category Manager plays a critical role in driving cost savings, enhancing service quality, and improving supplier performance while maintaining strong stakeholder relationships. The ideal candidate is proactive, agile, and has a proven track record of building trust and strong relationships across cross-functional teams and senior leadership.

Key Responsibilities:

• Strategic Sourcing: Develop and execute category-specific sourcing strategies that align with overall business objectives. These strategies are expected to drive cost savings, enhance efficiency, elevate quality and minimize risks.
• Category Expertise: Maintain deep knowledge of industry trends, market conditions, emerging capabilities & offerings, pricing benchmarks, and supplier landscapes.
• Contract Negotiation: Lead complex negotiations to increase flexibility, minimize risk, secure favorable terms and conditions, including market competitive pricing, service levels, and performance metrics.
• Process Optimization: Continuously challenge the status quo and drive improvement initiatives to enhance existing processes to improve efficiency and outcomes.
• Innovation: Create and apply innovative solutions to complex business challenges.
• Stakeholder Relationship Management & Collaboration: Build effective, collaborative relationships with stakeholders to understand business needs, align sourcing strategies, and ensure effective communication and execution. This role will work closely with the Technology Vendor Management Organization team to drive sourcing excellence, supplier innovation, and value creation
• Change Leadership: Influence and drive adoption of best practices and innovative sourcing approaches using an enterprise-first mindset.
• Data-Driven Decisions: Leverage internal and external data and analytics to inform and optimize sourcing strategies, ensuring decisions are grounded in objective insights.
• Risk Management: Proactively identify, assess, and mitigate risks.
• Collaboration: Foster inclusive and effective communication with stakeholders, support teams, team members, and suppliers.
• Resilience: Maintain focus and commitment through challenges and change.
• Forecasting: Provide a monthly forecast of projected savings.
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure the success of sourcing strategies and supplier.
• SOW Management in Fieldglass: Oversee the end-to-end process for Statement of Work (SOW) creation, submission, and lifecycle management within Fieldglass, ensuring compliance with sourcing policies, timely approvals, and alignment with business objectives, if applicable.

Core Competencies:

• Embrace Digital Transformation: Demonstrate a strong digital mindset by actively seeking and implementing technological solutions to enhance business processes and drive innovation within the team.
• Diverse and Inclusive Collaboration: Foster a collaborative environment that values diversity and inclusion. Build and sustain positive relationships with stakeholders from varied backgrounds to drive professional growth and organizational success.
• Strategic and Analytical Thinking: Exhibit strong business acumen by staying informed about industry trends and aligning projects with broader organizational goals. Use data-driven insights to make informed decisions and influence positive change.
• Adaptability and Growth Mindset: Show adaptability in the face of change and a willingness to take on challenges. Continuously seek learning opportunities and demonstrate resilience to maintain high performance and support team dynamics.
• Clear and Impactful Communication: Communicate complex information clearly and persuasively across all levels of the organization. Utilize storytelling to effectively convey ideas and drive key initiatives forward.

Professional Attributes:

• Visionary and innovative mindset
• Results-oriented and resilient under pressure
• Collaborative and inclusive team player
• Customer-centric with a continuous improvement focus
• Strategic thinking and problem-solving
• Strong negotiation and contract management skills
• Excellent communication and stakeholder management
• Ability to manage multiple priorities and projects simultaneously
• High level of business acumen and financial literacy

Skills and Qualifications:

Minimum Requirements:

• Degree or equivalent and typically requires 7+ years of relevant experience in category management, procurement, or strategic sourcing with minimum of 3 years in Technology Services MSP and/or BPO

Preferred Qualifications:

• Bachelor’s degree in Business, Supply Chain Management, or a related field
• A master’s degree or professional certification (e.g., CPSM, CIPS) is a plus.
• Proficiency in data analysis tools (e.g., Excel, Power BI, Tableau).
• Familiarity with procurement platforms (e.g., SAP Ariba, Coupa).
• Strong understanding of market analysis and supplier evaluation techniques.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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