Sr BDR Ops analyst

Company : eTeam, Inc.

Location : San Jose, CA

Posted Date : 1 November 2025

Job Details

Job Title: Senior BDR Operations Analyst
Location - 100% remote working
About the Role:
We are seeking a strategic and detail-oriented Senior Business Development Operations Analyst to support and optimize strategic and tactical initiatives that drive performance, efficiency, and scalability for Global BDR teams. This individual will play a key role in optimizing processes, leveraging data to inform decision-making and BDR actions, and partnering cross-functionally to align systems, tools, and resources with our go-to-market strategy. The ideal candidate has a strong background in sales operations, analytics, and cross-functional project management.
Key Responsibilities:
1. Process Optimization

Streamline and document BDR workflows to enhance productivity and consistency.
Identify and eliminate inefficiencies in the sales cycle to accelerate lead to close.

2. Data and Analytics

Analyze BDR performance metrics to uncover insights and drive continuous improvement.
Act as a subject matter expert for dashboard development and analytics tools.
Deliver actionable insights that inform strategic decisions, forecasting, and growth opportunities.
Support BDRs in identifying whitespace and market potential.

3. CRM Management

Ensure data integrity and accurate lead/opportunity attribution in CRM (e.g., Sales force) and reporting platforms (e.g., PowerBI).
Identify and resolve data integrity issues in CRM systems, improving overall data quality and process reliability.

4. Forecasting and Planning

Contribute to territory planning and sales forecasting efforts.
Align BDR goals with broader market and revenue opportunities.

5. Performance Management

Track and report on KPIs and performance metrics to evaluate BDR effectiveness.
Provide analysis on the success and impact of BDR initiatives and campaigns.

6. Training and Enablement Support

Partner with Enablement to support BDR onboarding and ongoing training.
Develop and maintain process documentation, playbooks, and resources to empower the team.

7. Cross-functional Collaboration

Serve as the primary liaison between BDRs and key departments such as Field Sales, Marketing, and Finance.
Drive alignment and communication across departments to ensure BDR success.

Qualifications:

Bachelor's degree in Business, Marketing, Operations, or a related field.
5+ years of experience in Sales Operations, Revenue Operations, or a related role with a focus on BDR/SDR support.
Strong analytical skills with the ability to translate data into actionable insights.
Proficiency in tools such as Excel, Sales force, Dynamics, and BI platforms (e.g., PowerBI).
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Excellent communication skills and stakeholder management abilities.
Experience with forecasting, territory planning, and performance analytics.
Knowledge of B2B sales funnels and the role of BDRs in pipeline development.