Spa Manager

Spa Manager

We are seeking a driven, experienced Spa Manager to lead our Upper Arlington and Easton locations. This full-time, in-person leadership role is perfect for someone who thrives in a fast-paced, results-oriented environment and has a passion for team development, client satisfaction, and operational excellence. The Spa Manager will oversee day-to-day operations, implement growth strategies, and collaborate on marketing initiatives to elevate the med spa experience.

Key responsibilities include:

• Leading a team of Aesthetic Injectors, Aestheticians, and Guest Experience Specialists to provide excellent, safe, and effective medical procedures
• Developing and mentoring team members to support job satisfaction, teamwork, and sales growth
• Fostering a high-performing, results-driven work environment focused on client experience, retention, and optimizing skincare results
• Managing spa scheduling, staffing, and daily operations to optimize client demand and seamless interactions
• Cultivating a warm, inviting atmosphere that encourages guest loyalty and membership growth
• Executing marketing campaigns (social media, paid ads, outreach events) to increase brand visibility and drive first-time guests
• Coordinating with senior leadership and peers on promotional strategies and engagement plans
• Collaborating with the Call Center to ensure efficient scheduling of first-time guests and drive lead conversion
• Optimizing vendor relationships for training, events, and promotional opportunities
• Analyzing spa performance metrics and optimizing the budget for maximum profitability

Qualifications include:

• 12+ years of experience in spa, salon, med spa, dermatology, or plastic surgery clinic management
• Strong leadership, communication, and organizational skills
• Proven track record in driving team performance, building collaborative cultures, and enhancing customer satisfaction
• Analytical mindset with ability to manage budgets, schedules, and KPIs
• Experience in executing local marketing and outreach strategies
• A passion for aesthetics, wellness, and providing a premium guest experience

Benefits include:

• 401(k)
• Employee discount
• Flexible schedule
• Paid time off

For additional information on this opportunity, please contact Daniela Sanchez directly at (605) 971-3134. Resumes may be confidentially sent to daniela.sanchez@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.