Solutions Engineer, Collaboration GESW

Solutions Engineer, Collaboration GESW

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  Location:Austin, Texas, US

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  Alternate LocationHouston, Dallas, Oklahoma City, San Antonio

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  Area of InterestEngineer - Pre Sales and Product Management

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  Compensation Range USD - USD

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  Job TypeProfessional

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  Technology InterestCollaboration

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  Job Id

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The application window is expected to close on: 9/16/25

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are a high-performing team of Solution Engineers, Account Executives, and Cisco partners focused on our Global Enterprise customers in the West Area. You will be a key technical contributor, collaborating across functions-drawing on resources from Services, Customer Value Acceleration, and more-to deliver outstanding results.

What You'll Do

As a Solutions Engineer for our Global Enterprise Segment West (GESW), you will partner with a diverse portfolio of customers who have needs spanning the commercial and service provider landscapes. Your primary goal is to uncover their business challenges and design transformative solutions using Cisco's industry-leading Collaboration portfolio.

You will:

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  Drive New Opportunities: Perform technical discovery and consultative solution design to identify and solve complex business problems, showing customers how Cisco collaboration can drive their desired business outcomes.

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  Lead Customer Migrations: Guide and assist customers as they transition from on-premises to cloud-based or hybrid collaboration solutions, ensuring a smooth and successful migration.

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  Champion AI Adoption: Educate, enable, and help customers maximize Cisco's advanced AI toolsets within our Collaboration portfolio to boost productivity, enhance user experience, and deliver measurable results.

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  Deliver Technical Expertise: Design and present compelling solutions, impactful demonstrations, and proof-of-concepts to diverse audiences, from technical teams to business executives.

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  Collaborate to Win: Work closely with Account Executives, Systems Engineers, partners, and cross-functional teams to craft sales strategies, develop proposals, and build long-term success for our customers.

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Who You Are

You are a passionate and motivated technical sales professional with a strong background in collaboration technologies. You are adept at translating complex technical features into tangible business value and are excited by the evolving landscape of AI-driven tools.

Minimum Qualifications:

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  5-7 years of experience in a pre-sales engineering or technical sales role within the voice, video, and collaboration industry.

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  Proven experience delivering technical presentations and demonstrations to a wide range of audiences.

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  A strong understanding of the fundamentals of routed and switched data networks.

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Preferred Qualifications:

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  Deep technical knowledge of large-scale enterprise deployments involving voice, video, meetings, and contact center solutions (on-prem, cloud, and hybrid).

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  Experience with cloud-delivered SaaS platforms and on-prem to cloud migration strategies.

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  Technical understanding of Cisco's cloud-delivered collaboration portfolio (e.g., Webex Suite, Webex Calling, Webex Contact Center) and its AI capabilities.

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  Excellent communication and interpersonal skills, with the ability to build trusted advisor relationships with customers.

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Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.