SolarWinds, Change Management

1. Excellent working knowledge on batch job scheduling2. Excellent working knowledge on monitoring tools 3. Excellent working knowledge on FTP 4. Excellent working knowledge on IT SM tools like SNOW/Heat6. Excellent written and oral English communication skills.7. Strong interpersonal skills to collaborate effectively with cross functional teams8. Customer Oriented and Problem-Solving attitude9. Ability to organize and prioritize diverse workload under pressure10.Flexibility in working hours Overseeing and maintaining all aspects of a company's computer infrastructure, including networks & servers2 Identifying and solving technical issues as they arise3 Able to work on batch job management tools 4 Providing timely solutions to escalated incidents and service requests5 Identify trends; recommend and implement improvements to reduce volume6 Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems7 Understanding of FTP concepts8 Monitor servers, applications and FTP accounts 9 Troubleshoot any batch jobs & FTP related issues & participate in P1/P2 Major incidents.10 Work experience on Solarwinds/DataDog Monitoring tool.Type Details of the Role (For Candidate Briefing)Reporting To Which Role Ops ManagerSize of the Team, if any Reporting to this Role 14On-site Opportunity NoUnique Selling Proposition (USP) of The Role Details of The Project (A short Briefing on the Project can be provided herewith. It may be shared with external stakeholders like job-agencies etc. US based insurance client, Need to support 24X7 from India, Preferably from Chennai location but can keep Bangalore as secondary Overseeing and maintaining all aspects of a company's computer infrastructure, including networks & servers2 Identifying and solving technical issues as they arise3 Able to work on batch job management tools 4 Providing timely solutions to escalated incidents and service requests5 Identify trends; recommend and implement improvements to reduce volume6 Prepare SOP (Standard Operating Procedures) for the daily maintenance of applications and underlying systems7 Understanding of FTP concepts8 Monitor servers, applications and FTP accounts 9 Troubleshoot any batch jobs & FTP related issues & participate in P1/P2 Major incidents.10 Work experience on Solarwinds/DataDog Monitoring tool.Type Details of the Role (For Candidate Briefing)Reporting To Which Role Ops ManagerSize of the Team, if any Reporting to this Role 14On-site Opportunity NoUnique Selling Proposition (USP) of The Role Details of The Project (A short Briefing on the Project can be provided herewith. It may be shared with external stakeholders like job-agencies etc. US based insurance client, Need to support 24X7 from India, Preferably from Chennai location but can keep Bangalore as secondary
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.