JobsUSASleep Expert - Sales
Company : Mattress Firm
Location : Skyland, NC, 28776
Posted Date : 15 September 2025
Job Details
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
Is your current job a nightmare? Make it a dream job at Mattress Firm®!
Join Mattress Firm and have the job of your dreams!
Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Job Details:
Now Hiring!
Sleep Expert – Sales
Is your current job a nightmare? Make it a dream!
Mattress Firm
The most trusted authority on sleep
We’re no ordinary mattress company. In just over 30 years, Mattress Firm has become America’s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, we have helped millions of people get better sleep.That’s who we are and what we do—because everyone deserves a great night’s sleep.
Helping people sleep wellso they live well
Did you know we spend a third of our lives in bed? That’s why our priority is making sure everyone’s eight hours are perfect. We’re looking for passionate, ambitious people: innovators, ction takers, growth seekers and life changersYour journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Why work for Mattress Firm?
Our teams arepassionate, and our culture is inspiring
You’ll be surrounded by ambitious people: innovators, action takers; life changers that will inspire you
Excellent growth opportunities through education and development programs
Great benefits
Get paid on demand
Mental health and life resources
Great employee discounts:
mattresses and sleep accessories
cell phones and electronics
travel
car and home loans
and more
Medical, dental, prescription, and vision plans
401(k) with employer matching
Some positions have base pay or uncapped commission
Job Description
The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class productSleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.
Create an environment where the customer is always at the center by cultivating strong relationships
Provide technical and product knowledge information to customers, serve as subject matter expert
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives
Execute current visual merchandising and POP standards
Adhere to company merchandising and marketing programs to standard
Follow company policy and execute company standards on appearance and functionality
Maintain customer relationships during and post-purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)
Seek and accept constructive feedback for continuous personal, professional and performance development
Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activities
Maintain awareness of competition, advertisements and services offered, develop strategies to counter
Leverage social media to positively impact brand awareness and increase sales
Ensure timely open and closing procedures
Follow all Company procedures on cash handling including acceptance of payment and deposit processes
Ability to push and pull and lift up to 50 pounds to assist customers with load outs and in store purchases
Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing
Professional communication and representation of company brand in all internal and external interactions
Complete all required training modules and certifications prior to the due date
Ensure all safety policies and procedures are followed to maintain a safe work environment for all
Communicate professionally with all internal and external contacts
Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representation
Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations
Life at Mattress Firm
Our mission andvision
As America’s most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands and the knowledge of our Sleep Experts®, we make it easy to get a great night’s sleep, every night.
History
In just over 30 years, Mattress Firm has become America’s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000Sleep Experts®, we have helped millions of people get better sleep.
Benefits beyond a paycheck
We support you just like we support our customers—that’s why we offer an extensive range of benefits designed to support you, your family, and your future.
Diversity, equityand inclusion
We believe in an inclusiveenvironment that attracts, develops and retains top talentOur Diversity, Equity & Inclusion Council works to promote the cultivation of work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.
Giving back to our community
Whether it’s volunteering at a foster care agency, food bankor even an animal shelter, we believe in giving back to our associates and the communities they live and work in. That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive 55,000-75,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 09/13/2025.Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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