Site Reliability Engineer, LUS

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

As a leader in micromobility, Lyft powers millions of rides daily across over 200 cities with our cutting-edge ride-sharing, bike-sharing, and scooter-sharing technologies. Our Montreal office is the birthplace of North America's first automated bike-share system, Bixi, which has since revolutionized urban mobility. Today, our pioneering system is operational in more than 50 cities worldwide, including Barcelona, Bogota, Boston, Buenos Aires, Chicago, Dubai, London, Madrid, Mexico City, Montreal, New York, Rio de Janeiro, San Francisco, and Washington DC, to name just a few. Join us and be part of the team behind some of the world's largest and most successful bike-share systems!

Every engineering team at Lyft is responsible for running and operating the software that they build. The Infrastructure team works towards standardizing and supporting all the rapidly evolving teams throughout our organization, assessing their architecture, helping them design scalable services, and fostering excellent operational practices. It's a mission-critical role of ensuring that our systems are always healthy, monitored, automated, and designed to scale.

Responsibilities:

• Maintain and analyze metrics from operating systems, control planes, and applications to assist in fault detection and performance enhancement.
• Maintain, improve, and develop tooling and systems that enhance the reliability, scalability, and efficiency of our platform.
• Assist engineering teams in defining service-level objectives (SLOs) and provide the necessary tooling to monitor and balance feature development speed and reliability.
• Collaborate with cross-functional engineering teams to enhance Lyft's observability and meet developers' needs, ensuring alignment with design and production readiness reviews, platform management, and capacity planning.
• Keep and maintain our documentation at a world-class level by documenting infrastructure operations processes and insights.
• Identifying repeatable actions, and automating repetitive tasks.
• Participate in our team's on-call rotations, respond to incidents, and support other teams to mitigate customer-impacting events.

Experience:

• 3+ years of experience working on teams responsible for software development, automation, and systems engineering.
• Bachelor's Degree or equivalent experience in Computer Science or a relevant discipline.
• Proficiency in creating production-ready code in one or more high-level languages, such as Go or Python.
• Experience operating infrastructure in public cloud environments, such as AWS, including familiarity with Managed Services.
• Experience in building and maintaining observability infrastructure to support robust monitoring and analysis.
• Familiarity with Kubernetes and managing multi-cluster environments in production settings
• Experience using monitoring, alerting, and logging systems such as Prometheus, Grafana and Kibana.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Montreal area is $88,000-$110,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.