Site Operations Coordinator

Site Operations Coordinator

Join our team and help keep a leading 24/7 veterinary hospital running smoothly and safely! Avets is seeking a Site Operations Coordinator to support our Facility Manager in overseeing the day-to-day functionality of our hospital environment. From maintaining medical equipment to assisting with basic IT support and coordinating facility upkeep, this role is essential in ensuring our high-acuity hospital operates safely, efficiently, and with minimal disruption.

Key Responsibilities

IT & Technology Support

• Provide first-line support for basic IT issues (computers, printers, phones, connectivity)
• Coordinate with external IT support for escalations
• Assist with onboarding/offboarding hardware and workstation setup
• Track hospital IT assets and maintenance schedules
• Enter invoice/coding data; verify and resolve discrepancies

Medical Equipment Oversight

• Maintain routine service and calibration schedules for medical equipment
• Coordinate equipment repairs and preventive maintenance
• Manage documentation for safety checks and compliance
• Monitor and order medical gas supplies
• Assist staff in identifying and troubleshooting equipment issues

Facility Maintenance

• Support general repairs, upkeep, and maintenance (HVAC, plumbing, lighting)
• Serve as main point of contact for vendors and service providers in Facility Manager's absence
• Complete minor repairs and coordinate larger jobs with appropriate services
• Conduct routine inspections and ensure OSHA/fire/safety compliance
• Provide daily direction to custodial staff
• Participate in on-call emergency response schedule

What We're Looking For

Required:

• Prior experience in facilities, operations, or technical support (healthcare or veterinary preferred)
• Basic understanding of IT systems and support
• Strong organizational and problem-solving skills
• Ability to work independently and respond to urgent issues
• Physically able to lift up to 50 lbs, climb ladders, and move equipment
• Comfortable in a 24/7, fast-paced medical environment

Preferred:

• Experience with veterinary or medical equipment
• Familiarity with OSHA or AAHA regulatory standards
• Basic networking/computer systems knowledge
• Technical certifications (e.g., CompTIA A+, HVAC, electrical)

Work Schedule & Expectations

• Full-time, on-site position
• Flexibility required for occasional after-hours or weekend emergencies
• On-call availability for urgent facility needs

About Avets

Avets is a 24/7 emergency and specialty veterinary hospital serving the greater Pittsburgh area. As part of the Ethos Veterinary Health network, we are committed to providing compassionate, state-of-the-art care for pets and their families.

We pride ourselves on our collaborative culture, strong values, and high standards. If you're driven by service, teamwork, and operational excellence, you'll feel right at home here.