Service Reporting Internship Winter 2026

Internship Opportunity

This is a part time, 14-week hybrid winter internship that will run from January 12 to April 17. Must be able to work 20 hours per week within core business hours (Monday to Friday, 8:00 a.m. to 5:00 p.m.)

Open to hiring candidates that reside anywhere near our three primary regions:

• West (Grand Rapids)
• East (Southfield)
• South (St. Joseph)

In your Workday application, please include the name of your current university, degree, and expected graduation date (or completion date, if applicable).

Job Summary

This internship offers a hands-on opportunity to support a key project focused on migrating service reporting (reports and dashboards) to a new workspace within the ServiceNow platform. As an intern, you will assist in:

• Reviewing, organizing, and determining disposition of existing reports and dashboards
• Collaborating with cross-functional teams to understand and refine their reporting needs
• Exploring new workspace features and evaluating their impact
• Contributing to the development of communication and training materials

This project will influence how all Digital Services (DS) team members access and report data in ServiceNow, making your contributions meaningful and visible across the organization.

In addition to service reporting, you'll gain exposure to other IT Service Management (ITSM) practices (including knowledge management and change enablement) while working within the SAFe agile frameworkproviding a well-rounded experience in enterprise service delivery operations.

Essential Functions

• Maintains accountability for completing support tasks as directed.
• Maintains clear and appropriate documentation of actions taken.
• May analyzes department processes and other Corewell Health systems encountered and makes recommendations improvements, as appropriate. Participates in quality monitoring activities/process improvement activities.
• Communicates, collaborates, and acts as a team player with others in order to ensure continuity and coordination of services.

Qualifications

Required:

• High School Diploma or equivalent
• Currently enrolled in high school or have graduated from high school, or are enrolled in a university pursuing an Associate's or Bachelor's degree in the area of accountability.
• Detailed-oriented and organized
• Enjoys working with data and can analyze large datasets
• Eager to learn and collaborate with others

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health Cares For You

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location: SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids

Department Name: Intern Program

Employment Type: Part time

Shift: Day (United States of America)

Weekly Scheduled Hours: 20

Hours of Work: 8:00 a.m. to 5:00 p.m.

Days Worked: Monday to Friday

Weekend Frequency: N/A

CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.