Service Operations Technician 2

Service Operations Technician 2

Our client, a leading organization in the technology support sector, is seeking a Service Operations Technician 2 to join their team. As a Service Operations Technician 2, you will be part of the Operations Department supporting technical service delivery and client satisfaction. The ideal candidate will demonstrate strong problem-solving skills, excellent communication, and a proactive attitude, which will align successfully in the organization.

Location: Peachtree Corners, GA

Pay Range: $49920 - $49920

Shift: Monday - Friday from 7:00 AM - 3:30 PM EST

What's the Job?

• Assist in the installation, maintenance, and troubleshooting of technical equipment and systems.
• Provide timely support to clients and internal teams to resolve technical issues efficiently.
• Document service activities and maintain accurate records of work performed.
• Collaborate with team members to improve service processes and workflows.
• Ensure compliance with safety standards and company policies during all operations.

What's Needed?

• High school diploma or equivalent; technical certifications are a plus.
• Basic understanding of technical systems and troubleshooting techniques.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to learn and adapt to new technologies and procedures.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in technical service operations.
• Potential for career growth within the organization.
• Engage with innovative technologies and solutions.
• Be part of a company recognized for diversity and inclusion.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.