Senior Unified Communications Technician

Careers With Purpose

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Facility: Sanford Med Ctr Fargo

Location: Fargo, ND

Address: 5225 23rd Ave S, Fargo, ND 58104, USA

Shift: 8 Hours - Day Shifts

Job Schedule: Full time

Weekly Hours: 40.00

Salary Range: $24.00 - $38.50

Pay Info: Pay starts at $24 and increases according to years of applicable experience.

Department Details

Join a diverse team of professionals working every day to delivery high quality telecom services to a market with over 15K endpoints on an enterprise level team supporting over 65K end points. Ensuring our front line health care providers can communicate with each other and our clients.

Job Summary

Provides foundational support for the unified communications (UC) infrastructure across the enterprise. Utilizes analytic skills and experiences to investigate and resolve or escalate support issues. Provides mentoring to unified communications technicians and promotes team concept. Exhibits senior level knowledge of unified communications technologies support. Works with the various departments on the daily assignments, training needs, and maintenance requirements associated with the technology platforms. Provides expert Tier 1 support for unified communication technologies. Ability to work directly with internal customers to gather information and troubleshoot issues. Engages and collaborates enterprise-wide to support and maintain solutions to enable effective communications tools. Interacts directly with the business to assist in providing direction on appropriate usage of unified communication technologies. Must be able to drive to locations requesting services and support.

Qualifications

Associate's degree required or three years' experience related to communication technology. Two years' experience in communication technology or related field required. Valid Driver's License required. Must maintain a good driving record.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance.