Senior Technical Lead

• The Senior ERP Architect / Technical Lead provides perspective, leadership, and technical expertise in defining solutions that align with UniFirst’s business requirements and achieve business goals, leveraging Oracle’s Cloud Fusion ERP application with other 3rd party SaaS and on-premises solutions.
• This Senior ERP Architect / Technical Lead serves as a key role in defining strategy, driving innovation, and supporting solution delivery to ensure successful implementation of Oracle Cloud Fusion (SaaS, PaaS, IaaS Db) capabilities and features.
• The Senior ERP Architect / Technical Lead forms / supports strategy on all RICE elements, master data management, reporting / business analytics ensuring effectiveness and cohesion UniFirst’s application landscape.

Responsibilities:

• Implement total business solutions leveraging Oracle Cloud Fusion applications (SaaS / PaaS) technology to drive simplification and reusability.
• Facilitate business process reengineering activities with the business units to deploy solutions that conform to the UniFirst Global Template solution.
• Lead development team (3rd party strategic partner / internal) through the SDLC process – leveraging Agile / Scrum board methodology
• Supporting all integration solutions (design / build / test) between Oracle Cloud ERP with 3rd party application leveraged in financial process execution, including services payment processing, bank integration lock box, cash management, and credit card processing
• Support all integration solutions (design / build / test) between Oracle Cloud ERP and legacy / SaaS solutions – leveraging the defined integration / middleware tools platform
• Partner with strategic UniFirst’s strategic implementation partner(s) to lead design, configuration, test, and deployment of new or enhanced functionality, business flows, and/or modules.
  
  • Ensure test scripts are developed for various levels of testing and/or validation activity
  • Utilize approved change management processes to document and implement change
• Partner with UniFirst IT peers - Technical Leads for MDM, Integration / Middleware, Conversion, FAW / FDI - Reporting
• Partner with Unifirst PMO organization to drive timely completion of project and support activities involving Oracle ERP technical / functional solutions
• Analyze Oracle Cloud Fusion quarterly updates for the defined business process and the associated modules in support of strategically planned patches releases as well as one off patches in support the Oracle applications.
• Develop end to end process documentation utilizing global standard tool sets that serve as foundation for test scripts, training materials and business communications.
• Support Process Owner/ Super User / End User training curriculum / requirements as required, including onboarding process defined by HR.
• Collaborate with other Senior Business Analysts, Technical Systems Analysts, IT Team members, strategic Managed Services partner, ensuring efficient support and change management procedures.
• Support UniFirst’s Oracle Cloud Fusion solution infrastructure requirements in support of all continuous improvement project requirements (Non-PROD, Projects instances)
• Support BRM team with all defined change management activities involved with the Oracle Cloud Fusion solution. Ensure process documentation is aligned with training materials.
• Responsible for consistently evaluating new functionality opportunities within Oracle Fusion ERP applications to support business process reengineering efforts
• Support all Master Data Management (MDM) requirements associated with business unit transitions, and ongoing maintenance ensuring high MDM quality
• Facilitate ongoing Steady State business processes for deployed solutions and conduct regular global status meetings with key business partners from each business unit / region. Project manage / architect total business solutions to support business process optimization programs
• In conjunction with business process owners, establish, track, and manage critical KPIs for the defined business processes - supporting both Business Analytics requirements as well as business reporting requirements.

Education:

• BS / BA – Information Technology or related functional area

Experience:

• At least seven (7) years of Oracle ERP Fusion Technical Lead
  • Experience as a Technical Lead with Oracle’s EBS R12 platform
• At least five (5) years of experience with R12 Oracle Financials / SCM projects – including an end-to-end ERP project
• At least five (5) years of experience with Oracle Cloud Fusion (SaaS) solutions - SaaS, PaaS, IaaS Db solutions and Dev Ops platform:
  
  • OCI Platform
  • OIC toolset
  • APEX / VBCS
• Experience integrating Oracle Financial / SCM solutions with 3rd party best in class, master data management solutions, business analytics solutions
• Experience with providing project estimates and managing projects
• Proficient Project Management capabilities – the ability to define, execute a project plan to achieve project deliverables
• Complete understanding of the ERP cloud application implementation life cycle process
• Experience supporting SOX requirements – internal and external auditing
• Proficient skills in SQL, PL/SQL to support data extract, analysis in the problem resolution process

Success Criteria:

• Develop working relationships with the business and across functional work teams to understand business requirements and guide resolution via system functionality, enhancement and/or business process change
• Develop working relationships with IT Infrastructure team members and Boundary application technical / development teams
• Analyze current processes, and implement most cost effective and best practice process changes to accommodate the implementation of the system
• Strong Cloud Application knowledge base – refreshing, quarterly patching
• Strong operational knowledge base
• Ability to translate technical information into terms understandable by non-IT knowledgeable business personnel
• Excellent project management, time management, and facilitation skills on process design and change management
• Accountability – become well respected by functional leaders and peers with meeting deliverable, credible resource, and leader relative to functional area of expertise
• Track record of being a team player - Collaborates with others on work and problem resolution
• Brings unique skills and perspectives on business needs and requirements
• Strong communication / facilitation, interpersonal skills

Benefits & Perks:

401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.

UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.

We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team. 

UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws