Senior Site Reliability Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.

We are seeking a highly organized and technically adept SRE/Technical Project Manager to lead and support initiatives within our Site Reliability Engineering (SRE) and Cloud Operations teams. This role will do both project management and support technical efforts that enhance reliability, resiliency, observability, and stability improvements for our organization.

Primary Responsibilities:

• AI Persona User: Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation

• Project Management & Coordination
• Own and manage multiple project efforts tracking schedules, deliverables and proactive status reporting
• Facilitate sprint planning, stand-ups, retrospectives, and other agile ceremonies
• Ensure alignment across various teams
• Communication & Reporting
• Create and deliver executive-level presentations and status reports
• Communicate effectively across technical and non-technical audiences
• SRE Activities
• Collaborate and support initiatives that improve system reliability and performance
• Support incident response and problem management activities
• Help drive improvements to reliability, resiliency, and observability for services
• Help optimize monitoring and alerting
• Recommend and drive process improvements
• Support integration and adoption of observability platforms such as Splunk, Dynatrace, and other monitoring tools
• Participate in rotational on-call support

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Technical Background: 5+ years of experience in technology
• Communication Skills: 4+ years of experience with strong written and verbal communication; comfortable presenting to executives and large audiences
• Project Management Experience: 3+ years of experience managing technical projects in agile or hybrid environments

Preferred Qualifications:

• Technical Background: Prior experience as an SRE, cloud operations engineer, or similar technical role is highly desirable
• Cloud & Infrastructure Knowledge: Familiarity with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code practices
• Security: Prior experience managing security vulnerabilities and remediation
• Observability Tools: Experience with tools like Splunk, Dynatrace, Grafana, or similar

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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