Senior Program Manager, OpX, Sub Same Day Operations, SSD OpX

Program Manager For Sub Same Day Operations Excellence

Sub Same Day (SSD) Ops Excellence (OpX) is looking for a Program Manager with a delivery record and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations.

Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the expansion of new selection to the sub-same day program. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt current processes, the ability to design sustainable solutions, and influence stakeholders.

This role requires scoping large, ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

This role will be located in Bellevue or Nashville. Key job responsibilities:

• Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
• Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve variable cost, quality, and expansion goals
• Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross-functional teams
• Analyzing and solving operational barriers with a focus on understanding root causes and driving forward solutions
• Leveraging analytics to support the future state of the business