Senior Director Development - Foundation - Hybrid (Review Note Before Applying)

Sr. Director Development

Note: The Foundation currently has multiple Sr. Director Development positions open, to include following service lines: Neurological Institute and Surgery & Ortho.

Please indicate in your resume which position(s) you are interested in.

At Houston Methodist, the Sr. Director Development position is responsible for directing the fundraising efforts for an assigned constituency within the Houston Methodist System. The Sr. Director qualifies donor prospects and cultivates relationships with them to philanthropically support the mission of Houston Methodist. The Sr. Director is also responsible for cultivating relationships with volunteer leaders, physicians, and key hospital leaders to support all Foundation capital and comprehensive campaigns. The Sr. Director position responsibilities include ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is responsible for key metrics related to philanthropic activity in her/his assigned area of responsibility. This position may be responsible for leading a small team of fundraising professionals. In this area of responsibility, the Sr. Director is accountable for employee engagement, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

Houston Methodist Standard

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
• Integrity: We are honest and ethical in all we say and do.
• Compassion: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
• Accountability: We hold ourselves accountable for all our actions.
• Respect: We treat every individual as a person of worth, dignity, and value.
• Excellence: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.

• Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.

• Maintains a portfolio of high-level prospective donors to HM.

• Identifies, qualifies cultivates, solicits and stewards prospective major gift donors.

• Leads and coordinates with the Donor Relations and stewardship Department to support strategic enlistment and use of councils, volunteers and events for HM and assists with events that support key volunteer and donor pipeline development as appropriate.

• Leads the fundraising efforts for at least one Houston Methodist department or Center of Excellence (COE), including the management of campaign activities as well as an iterative fundraising priority-setting process.

SERVICE ESSENTIAL FUNCTIONS

• Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.

• Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.

• Serves as the liaison to designated service lines or other key programs within the system and in coordination with Foundation leadership teams.

• Develops an accelerated pipeline of giving targets according to Foundation goals.

• Actively engages stakeholders in the development and achievement of strategic initiatives.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/licensing agency and/or department guidelines as applicable.

• Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.

• Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).

• Ensures ethical compliance, as defined by the Association of Fundraising Professionals and all Foundation and Houston Methodist gift-related and administrative policies. Follows Business Practice standards for Fundraising performance.

• Documents results of all substantive contacts with donors for review and critique and maintains documentation on a timely basis to be input by closing of each month, including contact reports, outlining donor strategies, proposal development and submissions per month.

FINANCE ESSENTIAL FUNCTIONS

• Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.

• Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.

• Achieves minimum agreed upon personal annual fundraising targets including oversight of targets for assigned team when applicable. Drives timelines for solicitation and reporting for self and team.

• Partners with leadership to determine annual fundraising targets in alignment with the Foundation's overall fundraising targets.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings.

• Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.

• Ensures own career discussions occur with appropriate management. Completes and updates the individual development plan (IDP) on an on-going basis. Conducts conversations with staff on their development and IDP.

• Develops and maintains relationships inside and outside of the organization that enhance the organization's ability to integrate donors and potential donors into the community.

• Develops and executes high level innovative strategies for obtaining major/principal/transformational gift donations and donor recognition and stewardship through the identification