Senior Applied Science Manager, Personalized Autonomy and Proactive Intelligence (PAPI)

Senior Manager, Applied Science

The Senior Manager, Applied Science owns the science mission for new GenAI products and initiatives across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization, bringing together Personalization science to power Alexa experiences. You will lead a team of applied scientists to harness state of the art technologies across machine learning, natural language processing, LLM training, and application, to advance the scientific frontiers of AI personalization and autonomous intelligence.

The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI. You will need to be adept at identifying promising research directions, developing novel AI solutions, and translating advanced AI research into production-ready models. You will need to be adept at influencing and collaborating with partner teams, launching AI models into production, and building team mechanisms that will foster innovation and execution. This role represents a unique opportunity to tackle fundamental challenges in how Alexa understands, personalizes, and proactively assists users through state-of-the-art AI technologies.

As a science leader in Alexa AI, you will shape the technical strategy for making Alexa more intuitive, autonomous, and personally relevant to customers through advanced AI capabilities. Your team will be at the forefront of solving complex problems in personalization, multimodal understanding, autonomous reasoning, and proactive intelligence that will fundamentally enhance how users interact with Alexa.

The successful candidate will bring deep technical expertise in machine learning and natural language processing, along with the leadership ability to guide talented scientists in pursuing ambitious research that advances the state of the art in AI-driven personalization.

Key job responsibilities:

• Technical Leadership
• Team Management
• Research & Development

About the team:

PAPI (Personalization Autonomy and Proactive Intelligence) aims to accelerate personalized and intuitive experiences across Amazon's customer touchpoints through automated, scalable, self-serve AI systems. We leverage customer, device, and ambient signals to deliver conversational, visual, and proactive experiences that delight customers, increase engagement, reduce defects, and enable natural interactions across Amazon touch points including Alexa, FireTV, and Mobile. Our systems offer personalized suggestions, comprehend customer inputs, learn from interactions, and propose appropriate actions to serve millions of customers globally.