Senior Analyst, Store Experience Print Production

Store Experience Print Production Senior Analyst

At CVS Health, we're reinventing our front store to be the front door to healthcare. For millions of Americans, that journey begins with one of our 9,700+ retail stores, and we want to help each of our customers take the next step in their healthcare journey. To help us achieve this goal, we are looking for innovative marketing, customer experience, and service design leaders who think big and push boundaries to drive results, for the customer, and for the business.

As the Store Experience Print Production Senior Analyst, you will play a pivotal role in orchestrating the end-to-end production processes of all in-store signage projects. You will collaborate closely with internal stakeholders and external vendors to ensure the seamless, on-time, and on-budget execution of signage initiatives that enhance the in-store experience for our customers.

Primary Role and Responsibilities:

• Print Production: Own all print production deliverables, including but not limited to: recommending sign substrates/printing methods based on project scope and complexity, securing timely and cost-effective estimates, generating part numbers with accurate sign specifications, reviewing printer proofs, creating store checklists (installation guides), and managing the on-time asset delivery with key stakeholders.
• Project Management: Develop and manage print production/project schedules for key bodies of work, identifying timing efficiencies and proactively finding solutions to potential production risks.
• Handoff Coordination: Facilitates pre-production and sign handoff meetings between Agency and Printer partners.
• Vendor Management: Be the main point of contact for our vendor partners, establishing and building strong relationships.
• Budget Oversight: Manage production estimates and POs, identifying opportunities for cost savings without compromising quality.
• Continuous Improvement: Identify areas for process improvement within the print production workflow, implementing best practices and efficiencies to drive operational excellence.

Required Qualifications:

• 5+ years' experience in print production and/or project management, preferably in a retail or healthcare environment.

Preferred Qualifications:

• Strong knowledge of print industry standards, processes, and technologies, with a keen eye for detail and quality assurance.
• Excellent organizational and multitasking abilities with the ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines.
• Strong communication and interpersonal skills, with the ability to convey complex information clearly and concisely to diverse audiences.
• Proven track record of fostering and managing vendor relationships.
• Familiarity with the in-store retail environment.
• Experience working in a highly matrixed organization.
• Strong PC knowledge including Adobe Creative Suite and Microsoft Excel.

Education:

Bachelor's degree preferred/specialized training/relevant professional qualification.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: The typical pay range for this role is: $46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.