Secure Access Support

Secure Access Support Specialist

Apex Systems is looking to hire a Secure Access Support Specialist for one of our top clients. Location: 100% on-site in either 499 Boeing Blvd SW, Huntsville, AL 35824 or 6300 James S. McDonnell Blvd, Berkeley, MO 63134. Duration: Starting ASAP - anticipated yearlong contract with possible extensions/permanent potential based upon performance/attendance. Pay: $16/hr. paid weekly on a W2. Schedule: 40 hours/week - multiple shifts available M-F 8p-5am.

Position Summary: Secure Access provides a necessary layer of security in supporting Secure Badges, Secure Access Cards, and Secure Tokens.

Secure Access provides support to TBC 24x7 365 days a year. Offers global support ensuring the work force at any location has working Secure Badges and Secure Token to be able to log into computers and programs that require Secure badge or Secure Token. Providing emergency access codes to the VPN for users who are remote but are having badge or badge reader issues, not limited to broken badges, broken badge readers, or lost and forgotten badges. Supports and helps ensure safe and secure access to the Boeing VPN (virtual Private Network). Our agents work under a high level of security and visibility to help ensure VPN and other points of access are safe and secure. Main line of communication for users to activate or unblock their Secure Badges, and to troubleshoot their Secure Tokens and makes sure they are working properly for the user. By providing support for Secure Badges and Secure Token, our Agents ensure Employees and all Authorized users are able to work virtually as needed.

You will securely:

• Activating and Unblocking Secure Badges and Secure Access Cards.
• Activating, Enabling, Unlocking and Resynchronizing Secure Tokens.
• Resetting Secure Token PINs
• Providing Workarounds for missing or non-working Secure Badges and badge readers
• Providing instructions on the use of Secure Tokens
• Other miscellaneous support for Secure Badges, Secure Access Cards, and Secure Tokens

Requirements:

• USC or GC holder - per Security reasons
• Must be comfortable completing credit check to obtain clearance
• Strong customer service skills - ideal candidate is entry level with a desire to join the IT field
• HSD
• Will be sitting onsite

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.