Scheduling Coordinator

Patient Scheduling And Registration Specialist

Allina Health is a not-for-profit health system that cares for individuals, families, and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health, and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

• 0.5 FTE (20 hours per week)
• 10 Hour Shift Day/Evening
• Thursdays: 6:30am - 5:00pm
• Fridays: 6:30am - 5:00pm
• No Weekends

Preferred Qualifications:

• 1+ year scheduling experience in a healthcare setting*
• Experience with EPIC**
• 1+ year in person customer service
• Experience working with patients

Job Description:

Provides accurate patient scheduling, registration, and insurance processing. Maintains accurate patient records and department logs as required.

Principle Responsibilities:

• Patient scheduling and registration
  • Answers phones promptly and schedules, verifies or re-schedules appointments.
  • Collects and enters all required patient scheduling information into system.
  • Verifies demographic and insurance information, updates as needed.
  • May collect copay and issue a receipt.
  • May conduct charge review, collection, and entry.
  • Assures accurate patient orders are received.
  • Instructs patient and staff regarding special instructions and preparation.
  • Greets and checks in patients upon arrival.
• Maintain departmental records, reports, and files
  • Maintain patient records and department logs as required.
  • Prints and distributes reports as required.
  • May update scheduling procedure manual.
  • May be accountable for office supply ordering and stocking.
• Other duties as assigned.

Required Qualifications:

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.
• 1 year of scheduling experience required for High Risk Perinatal.

Preferred Qualifications:

• High school diploma or GED
• Vocational or Technical Training in medical field
• 2 to 5 years of medical office experience, including scheduling and registering, within an automated environment
• Working knowledge of Windows, Word, and Excel

Physical Demands:

• Sedentary: Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range:

Pay Range: $19.74 to $26.00 per hour The pay described reflects the base hourly pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend, and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary:

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being mind, body, spirit, and community of you and your family members.

Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes up to $100 in well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching, and tools to support you on your journey.

In addition, Allina Health offers employee resources groups (ERGs) voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short-term/Long-term Disability
• Paid Caregiver Leave
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.