Sales Support Manager

Sales Support Manager

Salary: $90,000-99,000/YR

The Sales Support Manager is responsible for developing and managing relationships with group purchasing organizations (GPOs) and buying consortiums across multiple business units. This role leads the training and coordination of field sales teams and external networks to successfully leverage strategic agreements. Additionally, the Sales Support Manager drives CRM platform adoption, usage, and compliance, while supporting integration with ERP systems and optimizing inventory management strategies.

Key Responsibilities

• Build and maintain strong relationships with GPOs and buying consortiums
• Lead negotiation and management of RFPs and agreements to maximize business opportunities
• Monitor performance and ensure compliance with negotiated agreements
• Train and coach field sales teams and external networks on leveraging GPO agreements
• Provide tools, resources, and ongoing support to ensure adoption and success
• Serve as subject matter expert for GPO processes and benefits
• Drive CRM platform adoption, usage, and compliance across defined business units
• Support CRM transition and integration with ERP systems
• Ensure accurate and timely data entry, reporting, and analysis within the CRM
• Collaborate with sales, IT, and operations teams to improve CRM functionality and user experience
• Maintain and distribute commercial and sport price lists to internal stakeholders
• Oversee inventory sales management to align with sales and working capital objectives
• Partner with operations and sales teams to optimize inventory usage and develop programs for slow-moving and discontinued stock
• Coordinate with leadership across departments to align strategies and priorities
• Serve as liaison between corporate functions and field teams to ensure smooth execution of programs
• Track sales performance and develop reporting tools and dashboards
• Collaborate with marketing to define KPIs for trade shows and measure ROI
• Travel required up to 30%

Qualifications

• Bachelor’s degree in Sales, Marketing, or related field, or equivalent experience
• Minimum 5 years of B2B sales support and training experience, preferably with long sales cycles and technical products
• Industry knowledge in architecture or flooring is a plus
• Proficiency in Microsoft Office Suite, CRM platforms, and lead generation tools such as Dodge
• Strong interpersonal and communication skills
• Skilled in delivering effective presentations and training sessions
• Excellent organizational and time management abilities

Compensation

• Base salary range: $90,000 to $99,000 annually
• Annual discretionary bonus based on company and individual performance
• Bonus eligibility and amount are based upon company and/or individual performance
• Compensation may vary based on location, experience, and qualifications

Benefits

• Medical, dental, and vision insurance plans available with multiple coverage levels; employee contributions vary by plan
• Benefit offerings for full-time employment include term life and AD&D insurance, short-term and long-term disability, and additional voluntary benefits such as legal, identity theft, supplemental life, critical illness, accident, and pet insurance
• 401(k) retirement plan with company-provided match
• Personal Time Off (PTO) is offered on an accrual basis up to 184 hours per year, 13 paid holidays, and up to 6 weeks of paid parental leave. PTO and holiday hours are prorated based on hire date within the calendar year
• Paid sick leave provided where applicable by state law
• Wellness program, employee assistance program (EAP), and service awards
• Educational assistance and tuition reimbursement available
• Product discounts for eligible employees
• Flexible work arrangements may be available, including hybrid schedules and flexible hours

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• • San Francisco Fair Chance Ordinance