Sales Lead - Tulsa Premium Outlets

Sales Lead

As a Sales Lead, your role is pivotal in fostering excellent customer experiences. You'll support and model personalized customer interactions, providing guidance and support to associates. Your contributions directly impact both customer and associate experiences. You'll work closely with the Store Manager to understand store functions, preparing to step in as manager when needed.

In this role, you'll have the opportunity to:

• Represent the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

To excel in this role, you'll bring:

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficiency and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits include:

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.