Sales Coordinator

Property
About Us
At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!
Location Description
At the Clearwater Beach Marriott Suites on Sand Key, Florida's only all-suite Marriott hotel, we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Clearwater Beach Marriott Suites on Sand Key can mean for you!
Overview
We are looking for a Sales Coordinator to join our dynamic Group Sales Team. The Sales Coordinator provides administrative and clerical support to our Group Sales Team and General Manager. As the Sales Coordinator you will assist with incoming calls, returning voicemails, assist with contracts, room blocks, small groups, and communications with the hotel teams.
The ideal candidate will be highly organized, have strong attention to detail and sense of urgency, and interested in moving into a sales career, as this entry-level position will prepare the right candidate for future openings within the Group Sales Department.
Responsibilities include but are not limited to:

• Answer all incoming calls to the sales office promptly and with proper telephone etiquette
• Pre-qualify all incoming or brand/third party sales leads, then distribute to the correct salesperson
• Welcome all clients and visitors to the sales office with a friendly and positive attitude
• Client interaction including confirming event counts and details
• Manage group reservations: uploading rooming lists, creating booking links, etc.
• Assist or perform site visits when needed
• Complete or assist with various aspects of pre-event, main event, and post-event details
• Track, detail, and communicate with clients and hotel team members
• Create and distribute daily, weekly, and monthly sales reports
• Sales office management and organization
• Support the bookkeeping office with accounting paperwork
• Assist with communication between the sales office and hotel operations teams
• Actively participate in all sales and revenue management meetings as needed

Previous work experience with FSPMS, MARSHA, Delphi, CI/TY, or similar hospitality programs preferred.