Roofing Service Tech

Roofing Service Technician

? North Wales, Pennsylvania

? $2,000 Sign-On Bonus

Are you ready to take your roofing career to the next level? Join one of the fastest-growing exterior remodeling companies in the tri-state area! With 18 years of proven success, we've built a reputation for exceptional craftsmanship, customer service, and integrity. Recognized as a Top Workplace , we are expanding and seeking an experienced Roofing Service Technician to join our North Wales team.

About the Role

The Roofing Service Technician responds to customer service requests, performs repairs, and ensures every project is completed to the highest standards. You'll work directly with homeowners, troubleshoot problems, complete repairs, and provide honest recommendations-all while representing a trusted industry leader.

What You'll Do

• Respond to service requests, review work orders, and plan repair visits

• Meet with homeowners to assess concerns and propose solutions

• Perform roofing and siding repairs on projects up to $2,000 (larger jobs referred to estimators)

• Order materials and ensure trucks are stocked with repair essentials

• Complete all service calls efficiently, ensuring top-quality workmanship and customer satisfaction

• Secure payments and close out work orders in a timely manner

• Provide feedback to sales, marketing, and production teams on customer needs and growth opportunities

• Follow all safety procedures and company standards

What We're Looking For

• High school diploma (additional training in construction or customer service is a plus)

• 5+ years of experience in roofing, home building, remodeling, or renovation

• Strong knowledge of construction practices, contracts, and insurance claim processes

• Excellent problem-solving skills and customer service abilities

• Ability to multitask, stay organized, and react quickly to changing situations

• Competence with CRM systems and mobile technology

• Valid driver's license and reliable insured vehicle

• Physical ability to climb ladders, work on roofs, and lift up to 80 lbs.

• Personal traits: honesty, integrity, professionalism, and strong communication skills

Why Join Us?

• ? $2,000 Sign-On Bonus

• Competitive pay with opportunities for growth (55-65k plus bonus)

• Comprehensive benefits package: medical, dental, vision, life, short- and long-term disability

• 401(k) with company match

• Supportive and award-winning work environment

• Career stability with a growing, respected company

? If you're an experienced roofing professional who takes pride in craftsmanship and customer service, apply today and join a team where your skills are valued and your career can thrive! You can reach me directly at

Pay Details: $45,000.00 to $55,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.