RN / Director Of Clinical Operations - Hospice

Clinical Director of Operations

Allay Hospice is seeking a passionate, dedicated Director of Clinical Operations to join our team in Brookfield, WI. This role is ideal for a compassionate, strategic leader who is passionate about delivering high-quality end-of-life care while driving clinical excellence and operational success. If you're ready to work in a supportive, fulfilling environment where your skills and empathy truly shine, apply today!

How YOU will benefit

• Broaden Skill Set: Gain expertise in organization development, regulatory compliance, team management, and performance improvement.
• Impactful Work: Ensure patients receive compassionate, quality end-of-life care.
• Cross-Department Collaboration: Build strong cross-functional leadership experience.
• Mentorship & Team Development: Opportunities to coach and develop clinical supervisors and nursing staff, leaving a legacy of strong leadership.

As a Director of Clinical Operations, You will:

• Oversee all patient care services provided by the hospice team.
• Support and advise nursing supervisors to help improve patient care.
• Assist with patient care planning and evaluation as needed.
• Help prepare and manage the hospice's budget.
• Monitor patient volume to adjust staffing and resources accordingly.
• Evaluate the performance of nursing supervisors and help them evaluate their teams.
• Hire, evaluate, and, when necessary, terminate staff.
• Conduct regular performance reviews for clinical staff.
• Ensure patient records are accurate and meet legal requirements.
• Manage supplies and equipment needed for patient care.
• Develop and oversee training programs for new staff.
• Plan ongoing education and training.
• Monitor and improve the quality and safety of hospice services.
• Help set goals and create policies for the organization.
• Ensure the hospice complies with all laws and certification standards.
• Keep up with changes in hospice care and share updates with the team.
• Promote hospice services within the healthcare community.
• Serve as acting Executive Director when the main director is unavailable.

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
• *Benefits may vary by employment status

Qualifications

• Bachelor's degree in nursing from an accredited program by the National League for Nursing. Master's degree in hospice preferred.
• Three years of management experience in a hospice or related health care organization
• Registered nurse in the State with current licensure to practice professional nursing in the State.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or Organization requirements and is in good working order.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.

About Our Line of Business

At Allay Hospice, our primary ambition is to bring first-class care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Allay Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing exceptional patient care and championing our agency leadership and teams. We are proud to have experts in the health care industry on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one.