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Revenue Lead

ABM Industries

Company : ABM Industries

Location : Boston, MA, 02298

Posted Date : 29 October 2025

Job Details

Overview

We are seeking a detail-oriented, customer service focused Revenue Lead to calculate cost-plus billing, manage square foot billing and review and validate fixed fee billing. This role will play a key part in ensuring accurate invoicing, timely collections, and strong cross-functional collaboration between Finance and Operations teams. This role is responsible for overseeing the collection coordination, and accuracy of contract data and billing inputs.

Key Responsibilities

Cost-Plus/Rebillable Supply Billing

  • Manage and ensure all billable costs are accurately captured, appropriately marked up, and invoiced in accordance with contractual agreements.
  • Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle.

Square Foot Billing

  • Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle.
  • Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice.

Fixed Fee Billing

  • Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements.

Cross-Functional Collaboration

  • Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems.
  • Work closely with ESC departments (Billing, Accounts Payable, Collections) to resolve discrepancies and support timely and accurate invoicing.

Invoice Accuracy and Timeliness

  • Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely

Revenue Integrity/Month-End Process

  • Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines.
  • Proactively identify and address risks related to revenue leakage.
  • Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting.

Process Improvement

  • Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance.

Regional Collections Management

  • Support A/R collections process for assigned/high-risk regional accounts.
  • Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts.
  • Collaborate with regional sales teams to resolve billing disputes and payment delays.

Escalation & Risk Mitigation

  • Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary.

Qualifications

  • 5+ years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context.
  • Strong analytical skills with a keen eye for detail.
  • Excellent communication and relationship management skills.
  • Proficiency in financial systems and billing software; experience with Oracle Cloud Financials (OCF) and Enterprise Performance Management (EPM)/Smartview platforms is a plus.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (

REQNUMBER:

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

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