Revenue Cycle Operations Escalations & Vendor Management

Our client, a leading healthcare organization, is seeking a Revenue Cycle Operations Escalations & Vendor Management to join their team. As a Revenue Cycle Operations Escalations & Vendor Management, you will be part of the Revenue Cycle Management department supporting operational excellence and strategic initiatives. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive mindset, which will align successfully in the organization.

Job Title: Revenue Cycle Operations Escalations & Vendor Management

Location: Remote

Pay Range: $69/hr

Shift: 8 am - 5pm flexible

What's the Job?

• Investigate and resolve complex reimbursement, claim, and billing issues escalated by internal teams, vendors, and field staff.

• Review and contribute to Root Cause Analyses (RCAs) for field-impacting issues, ensuring actionable and sustainable solutions.

• Collaborate with cross-functional stakeholders to implement resolution plans and communicate outcomes.

• Serve as a point of contact for RCM vendor escalations, monitor service-level agreement (SLA) compliance, and support corrective action efforts.

• Assist in conducting performance reviews with Commercial/Field Sales, Finance, and RCM vendors to assess trends and identify improvement opportunities.

What's Needed?

• Minimum of 2 years of experience at the Director or Senior Manager level in healthcare revenue cycle operations.

• Proven experience working with both onshore and offshore teams.

• Strong program management background, particularly in managing implementations, may be considered in lieu of Director-level experience.

• Familiarity with escalation governance frameworks and centralized tracking systems.

• Strong understanding of CMS compliance, payer requirements, and healthcare reimbursement workflows.

What's in it for me?

• Opportunity to work in a fast-paced, collaborative environment dedicated to healthcare innovation.

• Engage in strategic projects that impact revenue cycle performance and operational excellence.

• Develop your expertise through cross-functional collaboration and continuous improvement initiatives.

• Contribute to a mission-driven organization focused on enhancing patient care and healthcare quality.

• Be part of a supportive team that values diversity and professional growth.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.