Retail Program Director

Program Director

The Program Director will oversee and manage complex projects within the Finance & Accounting domain utilizing expertise in Psft-Customer Relationship Management Portfolio & Project Management and Portfolio Management. This hybrid role requires strategic planning and execution to ensure successful project delivery while collaborating with cross-functional teams to drive business objectives. The candidate will play a pivotal role in enhancing organizational efficiency and achieving financial goals.

In this role, you will:

• Lead the planning and execution of projects within the Finance & Accounting domain ensuring alignment with business objectives.
• Oversee the implementation of Psft-Customer Relationship Management solutions to enhance customer engagement and satisfaction.
• Manage Portfolio & Project Management processes to optimize resource allocation and project prioritization.
• Coordinate with cross-functional teams to ensure seamless integration of Portfolio Management strategies.
• Provide guidance and support to project teams fostering a collaborative and productive work environment.
• Monitor project progress and performance identifying areas for improvement and implementing corrective actions.
• Develop and maintain project documentation ensuring transparency and accountability throughout the project lifecycle.
• Facilitate communication between stakeholders ensuring all parties are informed and engaged in project developments.
• Utilize technical expertise to troubleshoot and resolve project-related issues minimizing disruptions and delays.
• Drive continuous improvement initiatives to enhance project delivery and organizational efficiency.
• Ensure compliance with industry standards and regulations maintaining the integrity and security of project data.
• Collaborate with senior management to align project goals with overall business strategy and objectives.
• Evaluate project outcomes and provide insights for future project planning and execution.

What you need to be considered:

• Possess a strong background in Psft-Customer Relationship Management demonstrating the ability to implement and manage CRM solutions effectively.
• Have extensive experience in Portfolio & Project Management with a proven track record of successful project delivery.
• Demonstrate expertise in Portfolio Management optimizing resource allocation and project prioritization.
• Hold a deep understanding of Finance & Accounting domain ensuring projects align with financial goals and objectives.
• Exhibit excellent communication and interpersonal skills facilitating collaboration and stakeholder engagement.
• Show proficiency in strategic planning and execution driving projects to successful completion.
• Display strong analytical and problem-solving skills identifying and addressing project-related challenges effectively.

Certifications Required:

Certified Project Management Professional (PMP) Certified ScrumMaster (CSM)

Benefits:

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What We Offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

Language requirements vary depending on roles, but we ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.