Retail Manager 3-Food

Retail Manager 3-Food at Stamford Hospital

Grow Your Career with Purpose Join Sodexo at Stamford Hospital!

Sodexo is seeking a Retail Manager 3-Food to join our dynamic food services team at Stamford Hospital, a 305-bed state-of-the-art facility in Stamford, CT. This high-visibility leadership role will oversee multiple retail and catering outlets, managing a team of 2530 union employees in a fast-paced, customer-focused healthcare environment.

Is This the Right Role for You?

The ideal candidate will be a seasoned retail food leader with strong people skills and a deep understanding of retail food operationsespecially in a healthcare or unionized setting.

Apply today to make a difference in retail food leadership at Stamford Hospital.

May be eligible for a sign-on bonus.

What You'll Do

1. Provide leadership and direction for all retail food operations, including cafeteria services, coffee bars, and in-house catering.
2. Lead, coach, and develop a diverse team of frontline union staff; manage schedules, performance, and compliance with union contracts.
3. Collaborate with culinary and clinical teams to support patient and guest satisfaction.
4. Oversee inventory management, cost controls, marketing, and quality standards.
5. Ensure Sodexo and hospital standards are met for safety, sanitation, and customer service.
6. Implement initiatives to improve retail performance and guest engagement.
7. Partner with hospital leadership to align services with healthcare needs and community values.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Required Qualifications:

• 23+ years of management experience in a retail food service environment.
• Experience managing in a union environment required.
• Strong background in customer service, employee relations, and daily retail operations.
• Demonstrated success with catering and retail promotions.
• Ability to lead and motivate staff, drive results, and implement change.
• Proficiency in POS systems, cash handling, and inventory tools.

Preferred:

• Experience in healthcare food service a plus.
• ServSafe Certification a plus.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience

Minimum Management Experience - 2 years

Minimum Functional Experience 1 year of work experience in concessions, retail sales, or store operations