Retail Food Safety Launch Manager, Food Safety Operations Program Team

Food Safety Operations Launch Team

The North American Food Safety Operations Launch Team ensures that all Amazon Distribution and Retail/Grocery Fulfillment sites meet safety criteria, regulatory requirements, and brand standards for new site launches and existing site renovations. They collaborate with a diverse range of stakeholders on design, permitting, launch, expansion, and program development. Significant experience managing food safety and regulatory programs at the enterprise level in the retail food environment is a must. This is an exciting opportunity to work in a highly visible space and be part of a fast-growing company! The position can travel up to 25%.

Key job responsibilities:

• Develop, maintain, and audit Retail Food Code Design standards for new and existing businesses
• Risk assess operational processes within the launch program to determine required food safety and compliance interventions, auditing mechanisms, and regulatory impacts of business models
• Partner cross-functionally (internally and externally) to launch new food sites on time and that meet food safety and compliance requirements
• Work with Legal to provide food safety and compliance direction to Operations, to meet standards and requirements
• Invent mechanisms and tools that support Launch processes to comply with food safety requirements
• Consult on policies, standards, and SOPs for food business processes and procedures. Update policies/standards/procedures to close operational food safety gaps
• Leverage technology to manage and continuously improve compliance processes. Drive food safety and compliance by using data to identify compliance trends
• Write and edit business review documents to update business stakeholders about the Food Safety and Compliance program and initiatives and performance of their respective business

A day in the life:

In this role, you will be driving on-time, successful launches of net-new business and expansions by ensuring food safety and compliance standards are met across Amazon's network of Distribution and Retail/Grocery Fulfillment sites. Your typical day will be leveraging regulatory and food safety expertise to drive cross-functional solutions for site design, construction, fixtures, refrigeration, storage, training, product, and transportation. You will engage with local health departments. You will create and monitor business metrics to track compliance and process effectiveness. This fast-paced role requires a balance of strategic thinking, technical skills, and project management. This role travels up to 25%.

About the team:

The North American Food Safety Operations Launch Team manages the launch and expansion of Amazon sites to drive compliance, mitigate risk, and support scalable business growth. We collaborate across stakeholder groups to ensure that new facilities and expansions can begin operations with all necessary food safety systems fully operational and compliant to regulatory requirements. We leverage metrics and technology for continuous improvement. Our initiatives ensure the safety of products for millions of customers, reinforcing their confidence in Amazon.