JobsUSARetail Department Lead
Company : Petco
Location : La Plata, MD, 20646
Posted Date : 15 September 2025
Job Details
Join us at Petco as a Retail Department Lead ! We are looking for passionate individuals eager to make a difference in the lives of pets and their owners.
Create a healthier, brighter future for pets, pet parents, and your wellbeing! At Petco, you will be part of a vibrant team dedicated to pet health and wellness, making a meaningful impact every day.
As a Retail Department Lead , you will drive operational excellence in our Pet Care Center, ensuring a seamless shopping experience for guests through precise inventory management and merchandising. Your leadership will foster a culture of teamwork and inclusivity, aligning with our vision of Healthier Pets. Happier People. Better World.
Position Responsibilities
- Leverage your business acumen to assess trends and implement improvement plans.
- Support inventory management training, focusing on minimizing shrink and optimizing receiving processes.
- Guide your team in maintaining brand standards and merchandising accuracy.
- Enhance guest experiences through proficient transaction processing and guest interactions.
- Oversee the implementation of Omni Channel initiatives to improve customer satisfaction.
- Ensure animal welfare protocols are observed and upheld diligently.
- Maintain cleanliness and safety in the store environment, promoting a healthy space for pets and partners alike.
- Train and develop team members, fostering their skills and knowledge in store operations.
- Model inspiring leadership and promote a positive corporate culture.
Essential Qualifications
- High school diploma or equivalent required; business or management coursework preferred.
- 1+ years of management experience is required; 2+ years preferred.
- Effective communication, organizational, and technical skills are essential.
- Demonstrable guest service skills and a talent for coaching others.
In this role, you will engage with the public and collaborate with various departments daily, promoting a pleasant and efficient shopping environment. Join us to help lead our Pet Care Center successfully!
This position works primarily indoors, with some duties requiring physical activity, such as stocking and assisting customers. Weekend availability is necessary. We are committed to fostering a diverse environment and are proud to be an equal opportunity employer.
The pay range for this position is $18.75 - $29.25. For a comprehensive overview of our benefits, please inquire within.
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