Restoration Manager

Restoration Department Manager

SERVPRO of Allentown, PA is seeking a Restoration Department Manager to lead our fast-growing restoration division. This is a prime opportunity for a motivated, organized, and hands-on leader to oversee a high-performing team and drive operational excellence in both Contents Restoration and Water Mitigation Services.

What You'll Do:

• Oversee day-to-day operations for the Restoration Department, managing a team of 1015 restoration professionals.
• Lead and develop team members to ensure efficiency, professionalism, and superior customer service.
• Oversee all phases of water mitigation, contents cleaning, and restoration projectsfrom inspection to completion.
• Ensure production goals and quality standards are consistently met or exceeded.
• Manage department financials, scheduling, and project execution to achieve an annual volume of approximately $2 million.
• Collaborate with ownership, estimators, and project managers to maintain profitability and client satisfaction.
• Promote SERVPRO's culture of excellence, safety, and teamwork.

What We're Looking For:

• 5+ years of experience in the restoration industry, with strong knowledge of Contents Restoration and Water Mitigation.
• Proven experience managing or supervising restoration teams.
• Strong leadership, communication, and organizational skills.
• Proficiency in job costing, scheduling, and department-level P&L management.
• IICRC certifications (WRT, ASD, FSRT, OCT) preferred.
• Ability to thrive in a fast-paced environment while maintaining high standards of service.

What We Offer:

• Competitive base salary + commission structure ($100,000$110,000 total earning potential).
• Relocation assistance available for the right candidate.
• Full benefits package including health, dental, vision, and retirement plan options.
• Paid time off and holidays.
• Career growth opportunities within a top-performing SERVPRO franchise team.
• A positive, family-oriented culture that values leadership, accountability, and excellence.

Ready to Lead?

If you're a seasoned restoration professional with the leadership skills to take a thriving department to the next level, we want to hear from you.

Apply today and join the SERVPRO Team Doyle familywhere your experience and leadership will make an immediate impact.