RESIDENT REGIONAL MANAGER (RRDO) - BALTIMORE, MD

Resident Regional Manager

Working as a Resident Regional Manager, you are responsible for multiple environmental services accounts. You are responsible for managing client relations, along with ensuring that the housekeeping services offered to the customers is of superior quality.

Responsibilities:

• Responsible for department's financial data and statistics
• Monitoring of unit(s) expenditures
• Develops and recommends department operating budget and ensure the department operates within budget
• Coordinates housekeeping activities with other departments
• Actively communicates with administration and other hospital departments
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Encourages and mentors staff creativity and innovation
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Demonstrates quality leadership in meeting performance plans
• Develops and maintains job descriptions for department staff
• Encourages staff to participate in education programs

Qualifications:

• Four year college degree and equal related experience required
• Minimum of six years of housekeeping management experience at a large hospital account required
• Multi-site account management experience
• Must have the ability to analyze and interpret financial and other data
• General business acumen
• Excellent interpersonal skills
• High customer service and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and to develop budgets with a complete understanding of facility needs and requirements
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Associates at Crothall are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace.