Quality Deviation Investigator

Quality Deviation Investigator

We are seeking a Quality Deviation Investigator to support the Compliance branch. This role requires a proactive communicator who can efficiently organize and manage a workload of at least two to three deviations simultaneously, including two significant and one non-significant deviation. The successful candidate will be responsible for closing non-significant deviations within five days and significant deviations within thirty days. This position involves managing deviations across all critical utilities, automation/MES, facilities, maintenance, EMS, and BMS systems for twelve sites.

Responsibilities

• Investigate and manage deviations related to critical utilities, automation/MES, facilities, maintenance, EMS, and BMS systems.
• Ensure timely closure of non-significant deviations within five days and significant deviations within thirty days.
• Utilize Root Cause Analysis tools such as fishbone diagrams and 5 Whys to identify and resolve issues.
• Maintain a track record of Right First Time performance in closing out deviations.
• Communicate effectively with team members and stakeholders to ensure compliance with organizational standards.

Essential Skills

• Proven experience in deviation investigation and technical writing.
• Strong Root Cause Analysis skills, including the use of fishbone diagrams and 5 Whys.
• Demonstrated ability to manage multiple deviations concurrently.
• Experience in maintaining Right First Time performance with deviations.

Additional Skills & Qualifications

• Six Sigma Green/Black Belt certification is preferred.
• Ability to work proactively and communicate effectively in a compliance environment.

Work Environment

This is a full-time, onsite position with first shift hours, working five days a week. The role involves managing deviations across twelve sites, requiring a hands-on approach and proactive communication.

Job Type & Location

This is a Contract position based out of Framingham, Massachusetts.

Pay and Benefits

The pay range for this position is $60.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Framingham,MA.

Application Deadline

This position is anticipated to close on Oct 31, 2025.