Quality Assurance (QA) Technician - Food Manufacturing

Quality Assurance (QA) Technician - Food Manufacturing

We're Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we've amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We've raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.

Location: 815 W Pershing Rd, Chicago, IL 60609

Schedule: Monday - Thursday, 7:30pm - 6am

The Quality Assurance Technician, reporting to the Food Safety Quality Assurance (FSQA) Manager, will inspect produced and procured foods to ensure adherence to company standards, regulatory body requirements, and/or both. Responsibilities include conducting tests, documenting defects, analyzing products, and monitoring procedures. This position requires the ability to stand for 8-10 hours daily in a cold environment (39F).

Leadership Responsibilities In The Following Areas:

• Monitor the food production process and product by sensory, weight control, and analytical methods to maintain product consistency and comply with established specifications including color, moisture, pH, weight, size, etc.
• Hold team members accountable to FSQA standards and procedures.
• Evaluate all finished product for compliance.
• Perform and document all testing with precision and accuracy.
• Identify, investigate, and communicate out-of-compliance situations and product standards to leadership team and the FSQA Manager

Requirements:

• High school diploma or GED required. Bachelor's degree in Food Science, Manufacturing, or related field preferred.
• 1+ year(s) of experience in food manufacturing production is preferred
• Proficiency with computers and software (i.e. G-Suite, Slack, industry specific software, etc.)
• Excellent communication, and interpersonal speaking skills
• Strong decision-making, problem-solving, and organizational skills
• Able to lift, push, or pull up to twenty-five (25) pounds
• Able to stand, bend, lift, and move intermittently during shifts of 8+ hours
• Comfortable working in hot and cold temperature environments in kitchen, warehouse, and cooler
• Must be fluent in English (verbal and written)

$20.50 - $23.50 an hour

Tovala offers many benefits and a people-centric culture.

• Medical, Dental, Vision benefits with BCBS
• 401k matching up to 3.5%
• PTO, paid sick time, paid holidays
• Regular pay increases for good performance and good attendance
• Free Tovala oven & 50% discount for Tovala meals

The values we hold dear

Put the team first

We put what is best for the broader team ahead of what is best for ourselves or our immediate department.

Get s#!t done (well)

We celebrate people at all levels for delivering high impact work that expands the bounds of what we're able to do.

Connect the dots

We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.

Be Direct

We share our perspective openly and directly, even when it feels difficult to do so.

Embrace the obstacles

We rise to meet challenges with a sense of urgency, resolve, and optimism.

Champion the customer

We consider and prioritize our customer in all of our decisions

At Tovala we're committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!