Quality Assurance I

Company : FedEx

Location : Mt Juliet, TN, 37122

Posted Date : 28 October 2025

Job Details

Quality Assurance I

Pay: $21.50/hour Shift: 5:30AM to 2:00PM Monday through Friday Location: Couchville Pike. Mount Juliet, TN

About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp., is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year.

We Have

A strong FedEx brand consistently ranked among the world's most admired and trusted employers.
A top notch leadership team with the experience needed to grow and develop your career.
An open mind for new ideas and creative methods.
A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

General Summary

The Quality Assurance I is responsible for assisting the Quality Assurance function in daily operations. They will assist in collection of data, reporting, monitoring and auditing to ensure compliance and drive other quality related metrics. This position is responsible for product safety, quality, and legality.

This position will be responsible for..

Support the collection of data and analyze for regulatory reporting, coordinate and develop reports, and assessment tools to verify compliance.
Ensure quality metrics are adequately captured, analyzed and communicated to management for improvement activities.
Assist in investigation and resolve product specification related problems.
Participate in internal audits.
Ensure adequate controls are maintained regarding damage and safe transport of product within warehouse.
Assist the Quality Assurance Manager with tracking and trending KPI's, quality metrics, etc. to determine if corrective actions need to be implemented.
Ensures a high standard of performance and conformance to Quality Management Systems.
Assists in maintaining processes that support the QA function for consistency.
Perform basic inventory research activities within the WMS (Warehouse Management System).
Promote continuous improvement utilizing established quality process.
Support other quality and compliance related activities as needed.

You might be a great fit if.

Education/Experience

High school diploma or equivalent required; some college helpful.
2-4 years of experience in a warehouse environment preferred.
Excellent verbal and written communication skills required.
Proficient computer skills with MS Word, Excel, and PowerPoint.
Customer service driven.
Strong team player.

Physical/Cognitive Requirements

With or without accommodation:

Ability to follow policies and procedures.
Ability to read, write and interpret information.
Ability to add, subtract, multiply and divide.
Ability to use hands to finger, handle, or feel.
Ability to sit/walk/stand for up to 10 hours per day.
Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
Must possess visual acuity, i.e., close distance, and color vision, depth perception and the ability to adjust focus.
Ability to lift/carry items up to 50 pounds.

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC):

Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time opportunities.
Tuition reimbursement program
Holiday pay and accrued paid time off programs offering both Vacation and PTO
Medical, dental, vision and voluntary benefits available on day one
Basic life & Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability coverage for full time employees following 180 days of service.
Paid parental leave for both moms and dads
Paid bereavement and jury duty