Program Support Staff (ARC)

Student Intermediate Level

At the Accessibility Resource Center, we provide support to UNM students with documented disabilities by facilitating academic accommodations. Our office team is made up of both full-time staff members and valuable student employees who all help to support the department vision in important ways. We are currently inviting applications for the position of Student Support Staff.

Basic responsibilities (will vary based on student employee's location in ARC office):

• Provide assistance to students, faculty members, and visitors at UNM by offering essential information regarding academic accommodations for students.
• Assist students in registering with ARC to obtain necessary accommodations
• Welcome students for their scheduled appointments or exams at our testing center.
• Manage incoming phone calls and route them to the appropriate contacts.
• Administer, proctor, and/or schedule exams to be taken at the ARC Testing Center

Required Qualifications:

• Understands and honors the importance of the confidentiality of student records and information.
• Committed to learning about and promoting accessibility, diversity and inclusion in the UNM community.
• Detail-oriented, accurate and able to follow ARC procedures to ensure UNM policies are followed.
• Open to learning new skills through training guided by ARC staff members.
• Work on various office projects as the need arises.

Preferred Qualifications:

• Familiarity with basic computer programs, such as Microsoft Office Suite
• Able to prioritize, multitask and/or work under deadlines and/or time constraints if needed.
• Comfortable socializing, providing high quality customer service, interacting with students and guests.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.