Program Coordinator

Google Cloud Platform Program Coordinator

Google.org is dedicated to fostering strong research collaborations, maintaining leadership in best practices within this domain, and enhancing Google's operational coordination and transparency in its research initiatives. We are seeking a detail-oriented and proactive Google Cloud Platform (GCP) Program Coordinator to support the end-to-end credit application and allocation process for our research partners. The GCP Program provides computer resources to advance research, education, and philanthropic initiatives. In this role, you will be instrumental in ensuring a smooth and efficient experience for researchers seeking Google Cloud credits, from the application through credit allocation and ongoing support. You will be a key point of contact for both internal Google teams and external research recipients, providing timely updates and resolving initial inquiries.

Responsibilities:

Support the credit intake and review process, including verifying applicant eligibility and clearly communicating application decisions. Facilitate the allocation of Google Cloud credits to approved researchers, ensuring accurate and timely data entry within Salesforce. Collaborate with the Google Cloud Platform (GCP) support team to address credit distribution and usage inquiries, providing initial troubleshooting for basic issues and escalating more complex technical matters to the appropriate GCP contacts and the program lead. Provide proactive and timely updates to Googler requesters and external research recipients regarding application statuses and credit allocations.

Skill/Experience/Education:

Mandatory:

Bachelor's degree and 1 to 3 years of professional full-time experience in one or more of the following areas: project management, consulting, operations, or finance. Outstanding written and verbal communication skills in English, capable of conveying information clearly and professionally. Experience managing intricate processes and ensuring adherence to relevant compliance standards. Proven ability to handle and analyze large datasets, with proficiency in spreadsheet software such as Excel or Google Sheets.

• Demonstrated ability to collaborate effectively with diverse internal and external teams, fostering strong working relationships and communicating clearly. Strong self-starter with the ability to work independently, proactively identify needs and solutions, and drive projects and tasks to successful completion.

Desired:

Salesforce experience Finance/quantitative background Metrics design and data visualization Experience in working with global team

Salary and Other Compensation:

The hourly rate for this position is $35,000-$58,000 annually, dependent on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What we offer:

• The chance to work with impact. Here, you're empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other's experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefits to support you and your eligible dependents from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital.

Other employment-related information:

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

While our system allows applications in all languages, job required language(s) and proficiency level(s) vary. However, basic English proficiency is required for Company-wide communications purposes. Further, for roles located in Quebec, professional English proficiency is required to communicate with our global clients.