Product Specialist

A bit about us:
My client provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software.
Why join us?
Company-paid Medical, Short-Term Disability, Long-Term Disability, and Life Insurances as well as Employee Assistance Plan Benefits at no cost to our employees
401K Retirement Plan with up to a 7.5% company match
Year-end bonus (equal to one month's pay) eligible
Voluntary (employee paid) benefits include dental, vision, accident, critical illness, hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts
Paid time off including holiday, vacations, and sick time
Job Details
Job Details:
Our company is seeking a motivated Product Specialist with a strong background in electronics and engineering to join our dynamic team. This role offers the opportunity to work on cutting-edge technologies and products in the engineering industry. The successful candidate will provide technical expertise, support, and solutions to our customers, while also contributing to the development and enhancement of our innovative product portfolio.
We are especially interested in candidates with experience in radio frequency (RF) systems, and ideally with a background in LoRa radio communications or related wireless protocols. Hands-on experience in field engineering, performing measurements, and solving customer issues is highly valued.
Responsibilities:
Provide technical product support to internal and external customers, addressing their queries and concerns in a professional and timely manner.
Conduct field visits to examine equipment, performing measurements to assess product performance and solve equipment issues.
Collaborate with the sales team to provide technical product knowledge during client meetings and product demonstrations.
Manage inventory and track shipments to and from customers.
Stay abreast of the latest trends and advancements in radio frequency, LoRa, and cellular technologies, applying this knowledge to the improvement of our products.
Qualifications:
Associate degree in engineering or a related field and 2 years' experience in a similar role within the electronics/engineering industry. In lieu of degree, 4 years' experience in related field or military training.
Strong customer-facing communication and interpersonal skills, with a professional approach.
Proven experience with radio frequency, LoRa radio communications, cellular technology, field measurements, and customer support.
Excellent problem-solving skills with the ability to troubleshoot technical issues.
Ability to conduct field measurements and analyze data to improve product performance.
Proficient in using various tools and software used in the engineering industry.
Demonstrated ability to work in a fast-paced, team-oriented environment.
Willingness to keep up to date with the latest industry trends and advancements.
Ability to travel as needed for client meetings and product demonstrations.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.