Product Manager, AWS Certification and Credentials

Product Manager For Certification And Microcredential Portfolio

The AWS Certification program validates cloud expertise to help professionals highlight in-demand skills and organizations build effective, innovative teams for cloud initiatives using AWS. The AWS Certification team is expanding its mandate to include other types of credentials. It is seeking a Product Manager to support the execution of product strategy for a portfolio of certifications and microcredentials. To do this, you will own the mechanisms for collecting voice of the customer, help define customer problems, and own the development and launch of product features. You will coordinate with multiple teams on the execution of the Certification and microcredential product roadmap. You will also support the sales and marketing organizations to drive sales and adoption of AWS certifications and microcredentials. This role is cross-functional and your success will depend on your ability to influence others. You are expected to create buy-in for our products and evangelize for our team across internal and external stakeholders.

Key job responsibilities:

• Create, run, and inspect mechanisms for gathering industry data and voice of the customer.
• Contribute to and help define product features.
• Develop and launch product features that enhance the customer experience.
• Work across multiple teams to execute on the product roadmap.
• Conduct market research and analyze customer data to formulate hypotheses and run experiments.
• Write product requirement documents, detailed business cases, and use cases.
• Work with sales, marketing, launch management, and other internal AWS teams to drive sales and adoption of AWS certifications and microcredentials.

About the team:

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS:

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance: We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.