Principal, Technical Program Manager, GenAI

Principal, Technical Program Manager

The Principal, Technical Program Manager leads complex, large-scale programs by defining goals, managing cross-functional dependencies, and driving end-to-end technology solutions. This role requires expertise in program planning, risk management, and stakeholder engagement to ensure successful delivery within resource and timeline constraints. The position involves translating technical requirements into scalable designs, overseeing system integration, and promoting operational excellence. The incumbent mentors team members, fosters continuous improvement, and communicates effectively across multiple teams to align priorities and resolve challenges, contributing to the achievement of strategic business objectives.

Our team drives the delivery of innovative emerging technologies to create engaging experiences for Walmart customers across native iOS and Android mobile applications and the Web. Collaborating closely with Engineering, Product, Design, Architecture, and Business partners, we ensure timely, high-quality program execution. The team excels in managing complex programs, aligning cross-functional stakeholders, and applying technical design expertise to support scalable, reliable solutions. Focused on continuous improvement and operational excellence, we deliver impactful technology initiatives that enhance customer experiences in a wide range of environments.

You'll thrive in this role if you

• Lead large-scale, cross-functional technical programs that deliver innovative, customer-centric technology solutions.

• Define technical program goals, delivery milestones, dependencies, and success metrics across multiple workstreams.

• Translate product and business requirements into technical execution plans, collaborating closely with engineering and architecture teams.

• Build strong relationships with internal stakeholders and external partners to accelerate Walmart's Generative AI (GenAI) capabilities, especially in support of Sparky, our next-generation AI assistant.

• Navigate ambiguity with confidence, driving clarity and structure in fast-paced, evolving environments.

• Use tools like Jira, Confluence, and Airtable to manage workflows, track progress, and communicate effectively.

• Mentor and coach junior technical program managers, contributing to the growth of program management practices across the organization.

• Communicate technical program status, risks, and trade-offs to stakeholders at various levels, using data-driven insights to influence decisions.

• Apply deep knowledge of Agile methodologies and risk/change management practices to ensure successful delivery.

You'll really wow us if you

• Have 10+ years of experience in technical program management, engineering, or engineering leadership.

• Have experience managing strategic partnerships with GenAI vendors, startups, or research organizations.

• Understand the nuances of deploying AI/ML solutions at scale, including data governance, model lifecycle, and ethical considerations.

• Build alignment across diverse teams and influence without authority.

• Seamlessly shift between strategic planning and tactical execution.

• Hold a PMP certification or equivalent experience.

• Bring an engineering background or experience leading technical teams.

You'll make an impact by

• Driving delivery of innovative GenAI capabilities that enhance customer experience and associate productivity.

• Managing dependencies and risks across multiple technical programs and teams.

• Collaborating with geographically distributed teams, including offshore and vendor partners.

• Supporting Walmart's mission to deliver best-in-class technology at scale through Sparky and other AI initiatives.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.

• 10+ years of experience in technical program management or engineering leadership.

• Experience managing large software portfolios and collaborating across business and technical domains.

Preferred Qualifications:

• Master's degree in a technical field.

• Experience in retail or e-commerce domains.

• Background in engineering or technical leadership.

About Walmart Global Tech:

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts, and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Walmarts culture is a competitive advantage, and its fostered by being together. Working together in person allows us to collaborate, align quickly, and innovate with greater speed. We use our campuses to create purposeful connection rooted in deepening understanding and investing in the development of our associates. Our global headquarters is in Bentonville, Arkansas, with primary hubs in the San Francisco Bay area and New York/New Jersey.

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, ideas, and opinions while being inclusive of all people.