Practice Coordinator

Practice Clinical Coordinator

The Practice Clinical Coordinator under the direction of the Practice Manager plans and organizes the clinical support staff and their functions for the practice. It is the responsibility of this position to support the providers in clinical duties and to support the Practice Manager providing continuity of leadership day-to-day. The Practice Clinical Coordinator acts as a role model mentor and resource to the clinical staff to ensure that all standards are maintained and to encourage a team environment. The Practice Clinical Coordinator is involved in assisting the Practice Manager in attracting developing maintaining and retraining qualified staff members. Duties may include assisting with hiring orientation monitoring and evaluating performance problem solving employee counseling staffing and payroll. The individual is responsible for resolving clinical issues concerning the day-to-day office operations of the practice. In addition to duties involving practice personnel the Practice Clinical Coordinator serves as a contact for internal and external customers. He/she is responsible for creating an environment which fosters positive customer service and meets all quality standards implementing new and monitoring ongoing processes. This person is responsible for supporting and assisting in achieving practice and organizational goals. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served. Successful completion of a Medical Assistant or LPN program and 3 years relevant and recent clinical experience required. Current Medical Assistant or LPN license required (must be in good standing and valid in the state of Michigan). BLS certification required by completion of core orientation. Requires a skill level that encompasses all clinical aspects of practice management. Demonstrated ability to work with and lead a variety of people. Demonstrated independent decision-making ability and able to work with customers in challenging situations. Ability to read interpret and analyze data from various computer systems reporting mechanisms and equipment in order to set an appropriate plan of action. Must possess organization and prioritization skills. Knowledge and skill in proper charting methods including legible handwriting and the ability to prioritize. Must have excellent communication skills (orally face to face and/or by telephone and in writing) and a positive customer relations orientation. Ability to establish effective working relations with office staff and employees in a team environment. Able to maintain positive rapport with all levels of leadership and providers. Must maintain the highest level of confidentiality and may require the use of significant tact in order to handle sensitive matters. Ability to give easily understood directions. Work which is constantly and exceptionally tiring mentally and/or visually. Conditions exist more than 90 of the work time. Involves regularly lifting of bulky or moderately heavy weights (i.e. up to 50 pounds) and occasionally assisting with heavier tasks or expending the equivalent effort in pushing pulling or otherwise handling material equipment and other objects. Accountable for coordination of day-to-day clinical practice operations. Supervision of practice clinical staff. Manages the practice variability as it occurs responding to changes in staffing levels and patient flow. Supports staff providing patient care. Assesses and directs the allocation of resources. Functions as a clinical resource for staff. Responsible for the assignment of staff and delineating of patient care. Participates in employment function including hiring orientation and corrective action. Facilitates the orientation process conducts annual reviews and provides feedback to staff and Practice Manager. Validates the clinical skills of practice clinical staff. Participates in the creation review and administration of policies and procedures and ensures that all policies procedures and guidelines are being followed by practice clinical staff. Weekly payroll updates. Clinical inventory and ordering and narcotic inventory. Immunization monitoring and vaccine control. MCIR. Provide in-services on new equipment and existing annually. OSHA CLIA compliance and other standards including policies. Manages difficult situations using effective diplomatic problem-solving skills in a timely manner. Encourages team environment as well as individual accountability. Provides support to the Practice Manager. Performs other related duties as assigned.