PCA (Pet care assistant) Ridgmar 0178

Pet Care Assistant

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets.

The essential responsibilities and tasks include:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Prepare the treatment room for examination of pets and all necessary medical items and supplies.
• Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
• Serve as support to the Client Services Coordinator, Veterinary Assistant, and Veterinary Technician.
• Hold or restrain pets during examination, treatment, or inoculation.
• Prepare routine in-house laboratory tests as allowed by state rules and regulations.
• Monitor the comfort of hospitalized patients.
• Ensure the comfort of hospitalized patients by walking, exercising, feeding, and cleaning cages and pets.
• Bathe and dip pets when necessary to treat dermatological conditions.
• Clean the surgical suite and instruments.
• Ensure cleanliness of the hospital including housekeeping tasks.
• Other job duties as assigned.

The Five Principles are:

• Quality The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency We use resources to the full, waste nothing and do only what we can do best.
• Freedom We need freedom to shape our future; we need profit to remain free.

Hiring qualifications include competencies such as leadership, customer focus, peer relationships, integrity & trust, action oriented, listening, communication skills, client service skills, priority setting, time management.

Capabilities include the ability to multi-task, communication skills, organizational ability, problem solving skills, client service skills, intellectual ability, and mathematical ability. Computer skills include Microsoft Word, Excel, Access, Outlook, etc.

Attitudes include initiative, integrity, cooperativeness, flexibility, independence, and tolerance for stress/resiliency.

Special working conditions include the ability to work at a computer, be confident around pets, and be exposed to pets that may bite or scratch, anesthesia, radiation, biological hazards, and medication/controlled substances.

Experience, education, and/or training include a high school diploma preferred, at least 18 years old to perform duties involving radiography, and one year related experience with customer service preferred.

The pay range for this role is $15.00 - $16.91 hourly. The specific rate is determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).