Patient Services Representative - In Motion at Town Center

Rehabilitation Technician

The Rehabilitation Technician assists therapists, therapy assistants and/or athletic trainers as assigned. Primary duties include routine cleaning, quality control checks, room set-up, inventory ordering, preparing patients and equipment for treatment, assistance with patient care, and related documentation.

Essential job functions include: communicating with patients, visitors, and all other customers in accordance with organization guidelines; communicating with therapists and/or therapy assistants, as well as other team members, regarding patient care; performing routine functions in patient care databases and systems, including electronic medical records; assisting therapists, assistants, and/or athletic trainers with patient care as needed; maintaining adequate department supplies within budget as directed by leadership; performing cleaning and quality control checks, temperatures checks, whirlpool cultures, and other items as delegated by leadership; completing record keeping and other tasks assigned by leadership; demonstrating initiative/collaborates with process improvement teams; positively representing the department and profession to others; attending and participating in scheduled meetings and in services; assisting with front office operations, including answering calls, patient scheduling, and copay collection; and supporting planning and execution of events in the community.

Licensing/certification: BLS Basic Life Support (preferred upon hire, required within 30 days for BSMH, required at hire for RSFH).

Education: High School Diploma or General Educational Diploma (GED) (required).

Work experience: None.

Training: None.

Language: None.

Patient population: Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Working conditions: Periods of high stress and fluctuating workloads may occur. Long-distance or air travel as needed- not to exceed 10% travel. General office environment. May be exposed to high noise levels and bright lights. May be exposed to physical altercations and verbal abuse. May be exposed to limited hazardous substances or body fluids. May be required to use physical restraints. May be exposed to human blood and other potentially infectious materials. May be exposed to adverse weather conditions; cold, hot, dust, wind, etc. May have periods of constant interruptions. Required to car travel to off-site locations, occasionally in adverse weather conditions. Prolonged periods of working alone.

Skills: Demonstrates general computer skills including data entry, word processing, email, and records management. Excellent interpersonal skills. Strong time management skills. Strong organizational skills. Strong interpersonal and communication skills are needed to ensure the efficient running of the Department. Must be able to maintain strict confidentiality of all work related and sensitive information. Ability to work well with all levels of patients, the public, and other health care professionals.