Patient Services Manager 2

Patient Services Manager 2

Sodexo is seeking a Patient Services Manager 2 for Morton Hospital in Taunton, MA. In this role you report to the Food GM and will lead a team of approximately 12 union employees to maintain a high quality patient tray line. The hours are approximately 10:30am- 7:00pm, and will include you providing coverage every other weekend and every other holiday.

Morton Hospital in Taunton is a 144-bed acute care community hospital serving patients and families in southeastern Massachusetts. This is a Union environment.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

What You'll Do

1. Work with hourly associates to exceed patient satisfaction
2. Oversee the patient dining program and daily meal rounding inclusive of service recovery
3. Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
4. Perform tray assessments to ensure food quality, presentation and tray accuracy

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Experience in a food production setting, healthcare/patient experience would be a plus
• Knowledge of nutrition and specialized diets, R.D. would be a plus
• Demonstrated experience successfully mentoring and leading a team

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience. Minimum Management Experience - 2 years. Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.